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Vice President of Charter Sales and Incentives
2 months ago
Position: Director of Charter Sales and Incentives
Department: Sales
Location: In Office / Remote
Reports to: Director of Revenue Management
SeaDream Yacht Club is a premier luxury travel organization dedicated to offering our guests exceptional service and unforgettable experiences.
With over three decades of expertise, our founder has been at the forefront of luxury yacht travel. SeaDream Yacht Club presents an exclusive line of yachts that deliver bespoke services and unique travel itineraries to some of the globe's most stunning locations. Our commitment lies in providing the utmost standards of luxury, meticulous attention to detail, and outstanding service to our clientele.
We pride ourselves on a devoted customer base, many of whom have enjoyed our services 50 times or more. Our repeat clientele is unparalleled in the industry, as our offerings consistently create extraordinary experiences for every voyage. However, we remain somewhat of a hidden gem in the sector. It is crucial for travel professionals in your area to discover us, and furthermore, assist us in reaching their clients to share the "dream" of SeaDream.
Position Summary:
We are in search of a dynamic and driven Director of Charter Sales and Incentives to spearhead the sales of private yacht charters. The ideal candidate will possess extensive experience in the travel and hospitality sector, a robust network within the MICE (Meetings, Incentives, Conferences, and Exhibitions) industry, and a demonstrated history of surpassing sales objectives. This role encompasses identifying and securing new charter opportunities, nurturing relationships with corporate clients, and orchestrating incentive travel and meeting events.
Key Responsibilities:
New Business Development:
- Identify and pursue new charter opportunities with incentive meeting planners and affluent individuals.
- Engage with decision-makers within corporations for potential incentive travel.
- Schedule and conduct meetings and sales presentations with both new and existing clients.
- Confidently present the SeaDream Yacht Club yachting experience to prospective charter clients.
- Achieve a target of securing 10 or more new charters each year.
Client Relationship Management:
- Establish and maintain strong relationships with incentive sellers, meeting planners, and corporate travel coordinators.
- Act as the primary liaison for clients, ensuring exceptional customer service and satisfaction.
- Coordinate and participate in incentive travel and meeting events to promote SeaDream Yacht Club.
Sales Strategy and Execution:
- Develop and implement marketing strategies and sales plans to enhance the charter and incentive business.
- Create and execute tactical initiatives to generate revenue from various sources, including corporations, affinity groups, and tour operators.
- Monitor and report on overall charter activity utilizing CRM tools such as HubSpot.
Event Coordination:
- Assist in organizing and managing incentive travel and meeting events.
- Collaborate with internal teams to ensure seamless execution of charters and events.
Market Analysis and Reporting:
- Conduct market research to identify trends and opportunities within the charter and incentive travel sectors.
- Provide regular sales activity reports and maintain accurate data in CRM systems.
Qualifications:
- Bachelor's degree in business, hospitality, or a related field preferred.
- Minimum of 5+ years of sales experience in the travel, hospitality, or cruise industry.
- Strong network and relationships within the MICE sector.
- Proven track record of meeting and exceeding sales targets.
- Excellent communication, presentation, and negotiation skills.
- Proficiency in Microsoft Office Suite and CRM tools (e.g., HubSpot).
- Willingness to travel as necessary to meet with clients and attend events.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunity for remote work.
- Travel opportunities to some of the world's most beautiful destinations.
- Comprehensive health, dental, and vision insurance.
- Professional development and career advancement opportunities.
