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Field Service Technician
3 months ago
Role: Field Service Technician - Predictive Maintenance
On-Site: Massillon, Ohio
$2,500 Sign On Bonus
Recruiting Heroes is looking for a highly motivated and experienced Field Service Technician to join our client's team in Massillon, Ohio
Primary Responsibility:
Perform field service work in-house and at customer sites under the required instruction/supervision according to the quality procedures and/or customer specifications/work order. Experience working in an industrial environment.
Expertise in the collection and analysis of one or more of the following areas:
Vibration Collection and Analysis
Thermography and/or Lubrication Analysis
Key Duties/Accountabilities:
Perform in two or more of the following areas
Field Testing
Mechanical Maintenance of AC/DC Motors
Electrical Maintenance of AC/DC Motors
Control Troubleshooting and Repair
Mechanical Repair (Turbine, Gearbox, Pump)
- Knowledge of electrical and/or mechanical applications.
- Work overtime and weekends, when necessary, to meet the demand of the customer and/or the company workload.
- Travel to complete work at customer site, as required.
- Train in additional areas in which not yet fully qualified under the instruction of a Manager or Supervisor.
- Provide guidance to new shop-service technicians that are unfamiliar with the work process.
- Ensure that all tasks are performed utilizing all necessary procedures, work instructions, safety procedures and equipment.
- Keep work areas in a clean and orderly manner.
- Maintain a professional attitude when representing the company during phone, or personal contact with customers, outside vendors, and/or service providers, etc.
- Document/report all customer complaints to quality department. Make every effort within your sphere of influence to resolve the complaint immediately.
- Advocate and follow all quality, safety and environmental procedures and report any and all noncompliance.
- Provide support for any special projects as assigned by the Operations Manager. These special projects, at the determination of management, may or may not become part of your primary responsibilities.
- Promote continuous improvement (i.e.: employee suggestions, procedural enhancement, etc.).
Measures of Success:
- Production efficiencies; i.e. low rework, warranty costs work completed at/or under estimated hours.
- Customer satisfaction.
- Meeting or exceeding customer demand/delivery.
Who We Are:
Recruiting Heroes (RecruitingHeroesLLC.com) is an employment agency founded by a former First Responder. We are dedicated to finding amazing careers for America's Veterans and First Responders.
Recruiting Heroes LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected Veteran status.
