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Field Service Technician

2 months ago

Massillon, Ohio, United States Cannonball Recruiting LLC Full time
Job Overview

Position: Predictive Maintenance - Field Service Technician

Compensation: $22-$28/hr.

Role Summary:

  • The Predictive Maintenance Field Service Technician is responsible for executing field service tasks both in-house and at client locations, adhering to established quality protocols and customer specifications. A background in an industrial setting is essential.

Qualifications:

  • Proficient in repairing and/or maintaining electrical and mechanical systems.
  • Familiarity with at least two of the specified operational areas (refer to Key Responsibilities).
  • Competence in using computer software applications.
  • Dedicated, detail-oriented, and willing to work additional hours, including weekends, to fulfill company and client needs.
  • Team-oriented skills are beneficial, as many projects involve collaboration with diverse teams within the organization.

Key Responsibilities (Must be able to perform in two or more of the following areas):

  • Field Testing
  • Mechanical Maintenance of AC/DC Motors
  • Electrical Maintenance of AC/DC Motors
  • Control Troubleshooting and Repair
  • Mechanical Repair (Turbine, Gearbox, Pump)

Job Duties:

  • Understanding of electrical and/or mechanical applications.
  • Willingness to work overtime and weekends as necessary to meet customer and company demands.
  • Travel to customer sites as required to complete assignments.
  • Participate in training for additional competencies under the guidance of a Manager or Supervisor.
  • Assist in training new technicians who may be unfamiliar with the operational processes.
  • Ensure all tasks are executed following necessary procedures, work instructions, safety protocols, and equipment usage.
  • Maintain cleanliness and organization in work areas.
  • Exhibit professionalism when interacting with customers, vendors, and service providers.
  • Document and report any customer complaints to the quality department, striving to resolve issues promptly.
  • Adhere to all quality, safety, and environmental protocols, reporting any noncompliance.
  • Support special projects as assigned by the Operations Manager, which may evolve into primary responsibilities.
  • Encourage continuous improvement initiatives (e.g., employee suggestions, procedural enhancements).

Benefits Offered:

  • Health, Dental, and Vision Insurance
  • Life and AD&D Insurance
  • Short-term and Long-term Disability Coverage
  • 401k Plan with Company Match (40% of the dollar up to the first 6%)
  • Options for Accident and Critical Illness Insurance
  • Health Savings Account
  • Employee Assistance Program
  • Paid Time Off (PTO)
  • Nine Paid Holidays