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HVAC Service Manager

4 months ago

Orlando, United States Work With Your Handz Full time
Job DescriptionJob Description

HVAC Service Manager

Are you looking for your next career move?


At our company, we're not just setting the standard for excellence – we're redefining it. We are dedicated to delivering top-notch AC and heating services with a passion for exceptional customer service and quality workmanship.


Success in this role involves:

  • Being an exceptional leader, empowering and guiding our HVAC service team to achieve their utmost potential.
  • Providing technical expertise and training to elevate your team's skills and knowledge.
  • Setting and measuring performance against key performance indicators (KPIs).
  • Upholding the highest standards of customer satisfaction.
  • Ensuring team members are held accountable to company policies, processes, and procedures.
  • Coaching and developing technicians to perform assigned work efficiently.
  • Utilizing reporting tools to identify opportunities for improvement and provide performance feedback.
  • Conducting recurring training meetings on repair techniques, safety, best practices, and more.
  • Reviewing and approving work order repair proposals.
  • Meeting with residents to resolve escalations and ensure repairs are completed satisfactorily.
  • Acting as a technical expert to guide technicians.
  • Providing direct field support as needed.
  • Reporting and monitoring maintenance deficiencies and equipment failure trends.
  • Participating in the recruitment, hiring, and onboarding of new technicians.

What can we do for you?

  • Enjoy a competitive compensation and benefits package.
  • Our leadership team is committed to your growth and development, offering endless opportunities for advancement.
  • Stay ahead of the curve with ongoing, comprehensive training and development opportunities.

Key Requirements:

  • High School diploma or equivalent.
  • Minimum 5 years of previous experience in HVAC or related trade.
  • Minimum of 1 year of experience as a supervisor.
  • Advanced knowledge and experience in HVAC systems.
  • Excellent customer service and interpersonal skills. *Strong organizational and time-management skills.
  • Valid driver's license and insurance.


If you boast a proven track record in cultivating talent, fostering excellence, and ensuring team members are held accountable, then this opportunity transcends a mere job—it signifies your next career milestone