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HVAC Service Manager

2 months ago


Orlando, Florida, United States R.J. Kielty Plumbing, Heating and Cooling Full time
Service Department Leader

At R.J. Kielty Plumbing, Heating and Cooling, we are seeking a highly skilled and experienced Service Department Leader to oversee the operation of our HVAC service department. As a key member of our team, you will be responsible for delivering exceptional customer satisfaction and driving business growth.

Key Responsibilities:
  • Customer Acquisition and Retention: Develop and implement strategies to acquire and retain customers, ensuring a high level of satisfaction and loyalty.
  • Marketing and Growth: Lead marketing efforts to grow the department and increase revenue.
  • Employee Management: Recruit, train, and develop a high-performing team of service technicians and support staff.
  • Operational Excellence: Oversee the dispatch operation, build on-call schedules, and ensure that service jobs are completed efficiently and effectively.
  • Quality Control: Conduct regular quality checks to ensure that service jobs are done properly and priced correctly.
  • Employee Development: Provide ongoing training and instruction to enhance the skills and efficiency of service technicians.
  • Administrative Tasks: Process invoices, manage employee files, and perform other administrative duties as needed.
Benefits:
  • Great Opportunity for Advancement
  • 401k and Financial Planning Services
  • Quarterly Bonuses and Vacation Time
  • Health, Vision, and Dental Insurance
  • Supplemental Insurances and Employee Referral Program
  • Company Paid Life Insurance and Company Vehicle

If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply. Please submit your application online or visit our Orlando office to fill out an application in person.