Staffing Coordinator

2 months ago

Whitehall Township, United States Maximum Care Full time
Job DescriptionJob DescriptionMaximum Care, Inc., is looking for a Staffing Coordinator to Join Our Team.
Maximum Care, Inc. has been in business for Over 40 years, supporting the elderly, disabled, and Participants with Intellectual Disabilities.

Maximum Care, Inc. Mission:                                                                                                                                               
 Our mission at Maximum Care, Inc. is to provide quality and respectful care that is consistent with the direct care worker process of ensuring safe, compassionate, ethical, and compliant care while upholding the client's dignity and rights, as well as those of the family members. At Maximum Care, Inc., we will foster an environment that encourages learning and development for professional growth among staff and office employees and administer our home care services cost-efficiently and effectively.
Our employees enjoy a work culture that PROMOTES diversity, inclusion, and equity. EOE
Maximum Care Inc., benefits include:
  • Personal Time Off
  • Medical Benefits
  • Supplemental Insurance
  • Competitive compensation
  • Bonuses
  • Ongoing education
Responsibilities: 
  • Manage staffing operations that involve coordination of client visits, maintenance, and upkeep of scheduling records.
  • Schedule caregivers with clients based on personality, skill, client's scheduling needs, and caregivers' availability.
  • Deliver excellent customer service to clients and field staff to ensure quality home care service is provided.
  • Build lasting relationships with clients, referral sources, payers, and community organizations.
  • Manage caseload while proactively growing it by adapting to strategic initiatives set by management.
  • Communicate scheduling changes between office and field staff accurately and on time.
  • Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
     
  • Organize caregiver and client requests such as time off requests, questions, changes in schedule and/or availability, and concerns.
  • Utilize our web-based home care system to monitor caregivers for on-time arrival, manage the clock-in/clock-out system, monitor care logs, and update client and caregiver records.
  • The position is directed by goals and deadlines, which require excellent organization and time management skills.
  • Perform other projects/duties as assigned by the administration.
     
Requirements: 
 
  • High school diploma
  • At least 2 years of relevant and related work experience
  • Ability to communicate well, both verbally and in writing
  • Solid understanding of evaluating and interpreting employees' interpersonal skills relevant to job positions and organizational performance
  • Ability to multitask in a fast-paced environment 
  • Must have solid organizational development skills and a positive/proactive attitude necessary to promote teamwork
  • Must be able to resolve issues, collaborate with a team, and understand the need for accurate and timely communication and escalation
  • Must be comfortable with basic technology applications and quick-to-learn proprietary industry-specific software
  • Must be organized and detailed, able to handle documentation
  • A background check will be required
  • Must have authorization to work in the USA

     

 

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