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Assistant, Medical I
5 months ago
POSITION TITLE: JOB CLASSIFICATION:
Medical Assistant I NON-EXEMPT
TITLE OF IMMEDIATE SUPERVISOR: DIVISION:
DIRECTOR OF CLINICAL SERVICES PRIMARY CARE CLINIC
POSITION OBJECTIVE/SUMMARY:
A Medical Assistant (MA) at Kedren Community Care Clinic (KCCC) performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all clinical services staff in support of direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position requiring the MA to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. This position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.
REQUIRED SKILLS AND QUALIFICATIONS:
1. High School Diploma or equivalent (GED) required
2. Graduate of a Medical Assistant Program/Certified Medical Assistant preferred
3. Current, valid CPR certification
4. Familiarity with Community Health Clinics (FQHC)
5. Minimum 6 months to 1 year of experience as Medical Assistant, non-profit setting highly desirable
6. Knowledgeable of an electronic health record (EHR) system
7. Valid California Driver’s License and proof of personal liability auto insurance as required by California State Law
ESSENTIAL JOB FUNCTIONS:
1. Prepares for patient appointments by reviewing and updating patient records prior to appointment using clinic’s EHR. This includes checking for updates of recent diagnostic test results, lab results, approved/denied referrals, telephone encounters, and all correspondence received. Also reviews patient chart in EHR to determine needed services and whether referrals are in process or have been completed since last visit.
2. Maintains exam rooms according to protocols: Cleans rooms between patient visits to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked. Promptly reports to clinic manager when supplies are low to ensure timely re-ordering of supplies.
3. Appropriately prepares patient for visit and alerts licensed provider via EHR when patient is ready to be seen. When a licensed provider is unavailable, the MA keeps the patient updated on the status of their appointment and when necessary assists the patient in re-scheduling or scheduling follow-up visits. Instructs patient as to general clinic policies, patient’s rights and responsibilities as needed.
4. Provides initial medical screening: Greets patients and directs to appropriate exam room after recording weight, height, temperature, blood pressure, pulse, obtain basic medical history, and completes screening questionnaires; accurately documents in EHR according to general accepted medical standards.
5. Carries out all provider orders including administration of immunizations, injections, oral medications, and procedures. Verifies the correct medication and dosage with licensed provider prior to administering. Verification of competency is required.
6. Assists providers upon request during examination of patient and according to general accepted medical standards. Practices universal precautions with respect to established safety protocols. Facilitates communication between the provider(s) and patient as needed, including language translation as appropriate.
7. Discharges patients after directed by provider. During the discharge process, MA must provide patients with visit summaries, lab orders, diagnostic imaging orders, medication prescriptions, follow up appointments, and checks out patients in EHR.
