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Medical Records
5 months ago
Medical Records & Demands Supervisor
At the AK Law Firm: Injury Lawyers, a Houston based personal injury law firm, we are dedicated to providing exceptional legal representation for those who have been injured due to the negligence of others. Our commitment to your needs and a reputation for excellence as respected trial attorneys enable us to provide the service you deserve in your time of need. We are seeking a dedicated Medical Records & Demands Supervisor to join our team. The ideal candidate will be responsible for providing support and assistance to clients in Medical Records & Demand department, ensuring their needs are met effectively and efficiently.
MAJOR RESPONSIBILITIES:
MEDICAL RECORDS& BILLING REQUESTS
- Write medical providers to request records and bills.
- Communicate to case managers through Filevine about what records/bills have been requested and what records/bills have been received.
- Organize medical records when received.
- Review records and bills for relatedness, discrepancies, high billing, etc.
- Order films of broken bones, head trauma, herniated discs.
- Submit and follow up on HIPAA-compliant medical records and bill requests to the client’s treatment providers
- Paper requests via electronic fax
- Electronic requests via e-mail and online patient portals.
- Track and update the status of client medical releases as required.
- Assist in the various facets of case work relevant to medical records and billing.
- Clarify treatment providers/days/locations.
MEDICAL BALANCE UPDATES
- Verify all outstanding balances for client treatment with their providers.
- If applicable, ensure clients are using their health insurance and that providers are submitting the bills to the insurance company.
- Direct providers to submit billing to appropriate party, whether health insurance or medical payments coverage.
- Track balance information in client’s Filevine file, and update/alert the case managers on important treatment/balance information.
Work Experience Requirements
- At least 1-5 years recent leadership experience, preferably managing or leading professionals in a personal injury firm
- Organized
- Excellent communication skills and positive attitude
- Friendly in the office, and able to handle multiple clients
- Be able to take direction, but also come up with ideas of your own on how to potentially improve the office
- Have attention to detail
- Reliable and trustworthy
- Proficiency in Microsoft Office
- Experience with Filnevine software is a plus
- Good time management skills
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
It is the policy of AK Law Firm to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
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