Patient Coordinator

3 months ago

Beverly, United States Bay State Physical Therapy Full time
Job DescriptionJob Description

Position Summary

We have an outstanding opportunity for a full-time Front Desk Patient Coordinator to work in our Beverly, MA Clinic. Under direct supervision, the Front Desk Patient Coordinator plays an important role in providing superior customer service to patients for our network of Physical Therapy and Chiropractic clinics. This employee is courteous, friendly, a problem solver acting as an integral member of our team.They are dedicated to delivering excellent customer service and strengthening relationships with our patients.


Hours:Monday-Friday/40 hours per week


Essential Functions

  • Retrieves messages from voice mail and forwards to appropriate personnel as needed.
  • Able to answer multiple phone lines, determines purpose of callers, and forwards calls to appropriate personnel as needed.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
  • Answers questions about organization and provides callers with address, directions, and other information while keeping PHI secure.
  • Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
  • Obtains additional patient information as needed; including updated demographic and insurance information.
  • Reviews patient charts to ensure proper documentation and information are enclosed in accordance with practice guidelines.
  • Acquires necessary medical records and documents for patient charts by communicating via telephone, facsimile, email, or in person with other office locations or office personnel
  • Schedules patients for appointments and re-call appointments in an efficient and productive manner; including confirming initial evaluations 24 hours prior to the scheduled appointment.
  • Verifies patient insurance prior to initial evaluation; including submission of insurance forms to insurance companies as required; initiating referrals; communicating to therapist any insurance restrictions verbally and within patient chart.
  • Navigates insurance websites efficiently to gather pertinent patient insurance eligibility and benefits information.
  • Receives, sorts, and routes mail, and maintains and routes publications.
  • Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
  • Takes payments for services and products and prepare bank deposits on a daily basis.
  • Creates financial arrangements with patients for all treatment.
  • Maintains accounts receivable records and places necessary collection calls to patients and insurance companies in a professional manner.
  • Data entry of financial transactions and miscellaneous correspondence on computer.
  • Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
  • Maintains regular and punctual attendance.
  • Complies with all company policies and procedures
  • Performs other duties as assigned.


Requirements

  • High School diploma or equivalent
  • Strong telephone protocol and professional etiquette
  • Strong communication skills, verbal and written
  • Computer skills, proficient with Windows based software
  • Strong problem-solving skills and ability to think quickly, act professionally and work efficiently
  • Ability to represent our company in a professional manner


Preferred Qualifications

  • Experience working in a physical therapy company preferred
  • Previous healthcare administrative support experience
  • Knowledge of HIPAA and other regulatory policies
  • Knowledge of insurance regulations, policies, and procedures


Bay State Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.


  • Patient Coordinator

    2 months ago

    Beverly Hills, United States Divina Dermatology & Cosmetic Center Full time

    Location: 436 N Bedford Dr. Beverly Hills, CACompany: Divina Dermatology & Cosmetic CenterPosition: Full-Time or Part-Time Experienced Patient CoordinatorAre you a detail-oriented and compassionate professional with a passion for patient care? Do you thrive in a fast-paced environment where your organizational skills and dedication to service make a real...

  • Patient Coordinator

    2 months ago

    Beverly Hills, United States Divina Dermatology & Cosmetic Center Full time

    Location: 436 N Bedford Dr. Beverly Hills, CACompany: Divina Dermatology & Cosmetic Centerwww.DivinaDermatology.comPosition: Full-Time or Part-Time Experienced Patient CoordinatorAre you a detail-oriented and compassionate professional with a passion for patient care? Do you thrive in a fast-paced environment where your organizational skills and dedication...

  • Concierge Patient Coordinator

    1 month ago

    Beverly Hills, United States Beverly Hills Oncology Me Full time

    Job DescriptionJob DescriptionPOSITIONWe are seeking a Concierge Patient Coordinator to engage with high-end patients, clientele and VIP members. As a Concierge Patient Coordinator, you will have the exciting opportunity to be part of a rapidly growing, high-end concierge health program. In addition to core patient coordinating duties, including scheduling,...

  • Patient Coordinator

    2 months ago

    Beverly Hills, United States New Leaf Sourcing Full time

    Position Overview: We are seeking a vibrant and highly professional Coordinator to join our clients team. The ideal candidate will have exceptional customer service skills, the ability to multitask with a positive attitude. This role is crucial in ensuring the smooth operation of our dental practice and the satisfaction of our patients.Work Schedule:Monday...

  • Patient Coordinator

    2 months ago

    Beverly Hills, United States New Leaf Sourcing Full time

    Position Overview: We are seeking a vibrant and highly professional Coordinator to join our clients team. The ideal candidate will have exceptional customer service skills, the ability to multitask with a positive attitude. This role is crucial in ensuring the smooth operation of our dental practice and the satisfaction of our patients.Work Schedule:Monday...

  • Patient Flow Coordinator

    3 months ago

    Beverly Hills, United States RadNet Full time

    Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better...

  • Patient Flow Coordinator

    2 months ago

    Beverly Hills, United States LA Breastlink Beverly Hills Full time

    Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better...

  • Patient Services Coordinator

    5 days ago

    Beverly Hills, California, United States LA Breastlink Beverly Hills Full time

    Job OverviewPosition SummaryAt LA Breastlink Beverly Hills, we are committed to providing exceptional patient care through our dedicated team. As a Patient Services Coordinator, you will play a crucial role in ensuring a seamless experience for our patients, utilizing advanced technology and a patient-centered approach.Key Responsibilities:Collaborate with...

  • Patient Services Coordinator

    17 hours ago

    Beverly Hills, California, United States Cedars-Sinai Full time

    Job Overview The Patient Liaison plays a crucial role in delivering tailored, high-quality support to patients, ensuring seamless access to all clinical services and fostering a positive experience for clients. Acting as a dedicated navigator, this position guarantees timely service access while providing essential information and resources to program...

  • Patient Relations Coordinator

    6 days ago

    Beverly Hills, California, United States Cedars-Sinai Full time

    Job OverviewThe Patient Service Representative plays a crucial role in fostering positive relationships with patients, ensuring effective communication via telephone, managing appointment scheduling, overseeing patient registration, and facilitating payment processes. This position is dedicated to delivering exceptional customer service to patients while...

  • Patient Services Coordinator-II, 20 Hours Day Shift

    5 days ago

    Beverly, United States Mass General Brigham Full time

    Description: In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff.Job Specific Responsibilities: Performs patient service and administrative duties and office work. Coordinates...

  • Patient Services Coordinator-II, 20 Hours Day Shift

    2 months ago

    Beverly, United States Salem Hospital, Inc. Full time

    In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff. Job Specific Responsibilities: Performs patient service and administrative duties and office work. Coordinates diagnostic...

  • Patient Services Coordinator-II, 20 Hours Day Shift

    2 months ago

    Beverly, United States Salem Hospital, Inc. Full time

    In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff.Job Specific Responsibilities:Performs patient service and administrative duties and office work.Coordinates diagnostic tests...

  • Experienced Dental Office Patient Coordinator

    3 months ago

    Beverly Hills, United States DDS Cloud Full time

    Job DescriptionJob DescriptionAre you an experienced dental professional seeking your next incredible career move? Look no further – an exceptional opportunity awaits you at a renowned dental practice in Beverly Hills, CA. Apply today as an Experienced Dental Office Patient Coordinator and unlock a world of new possibilities!THE MANY PERKS OF JOINING ONE...

  • Experienced Dental Office Patient Coordinator

    2 weeks ago

    Beverly Hills, United States DDS Cloud Full time

    Are you an experienced dental professional seeking your next incredible career move? Look no further - an exceptional opportunity awaits you at a renowned dental practice in Beverly Hills, CA. Apply today as an Experienced Dental Office Patient Coordinator and unlock a world of new possibilities! THE MANY PERKS OF JOINING ONE OF OUR ELITE DENTAL PRACTICES As...

  • Patient Services Coordinator-II, 20 Hours Day Shift

    4 days ago

    Beverly, United States Mass General Brigham Full time

    Description: In a clinical setting, performs a variety of patient service and administrative duties and office work. Typically requires experience. May coordinate tests, referrals and appointments. May assist with training and guidance of staff. Job Specific Responsibilities: Performs patient service and administrative duties and office work. Coordinates...

  • Scheduling Coordinator

    3 days ago

    Beverly Hills, California, United States Keck Medicine of USC Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Keck Medicine of USC. The successful candidate will be responsible for scheduling patient appointments, managing clinic schedules, and providing exceptional customer service to patients and healthcare professionals.Key ResponsibilitiesSchedule patient...

  • Experienced Dental Office Patient Coordinator

    2 weeks ago

    Beverly Hills, United States DDS Cloud Full time

    Are you an experienced dental professional seeking your next incredible career move? Look no further - an exceptional opportunity awaits you at a renowned dental practice in Beverly Hills, CA. Apply today as an Experienced Dental Office Patient Coordinator and unlock a world of new possibilities!THE MANY PERKS OF JOINING ONE OF OUR ELITE DENTAL PRACTICESAs...

  • Medical Receptionist

    5 days ago

    Beverly Hills, United States LA Breastlink Beverly Hills Full time $17 - $19

    Job DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better...

  • Audiology Technician/Patient Care Coordinator

    4 weeks ago

    Beverly Hills, United States EarLens Corporation Full time

    Job DescriptionJob DescriptionAre you ready to embark on a dynamic career journey that blends cutting-edge technology with compassionate patient care? Join our team as an Audiology Technician/Patient Care Coordinator and be at the forefront of revolutionizing how we serve our community.Position Summary:As the Audiology Technician/Patient Care Coordinator...