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Senior User Experience

2 months ago

Bedford, United States MSM Technology, LLC Full time
Job DescriptionJob DescriptionDescription:
  • Serve as a key trusted partner for our customer and help define an experience strategy for a major DoD initiative
  • Responsible for leading technical solutions for projects, aligning strategy and execution, and managing client expectations
  • Work collaboratively with other HCD practitioners (UX Architects, Visual Designers, Creative Technologists, Content Strategists, Developers) on interaction design principles and best practices
  • Work with our Development & Engineering teams to ensure technical business needs are met while maintaining a strong focus on the UX


LOCATION: Hanscom AFB in Bedford, MA and/or remote within driving distance (Hybrid)

Requirements:
  • Expertise in user research techniques, usability testing, and user-centered design methodologies.
  • Minimum of 10 years of experience leading human-centered design efforts, preferably in large-scale, enterprise cloud development or government projects across a wide spectrum of internal and external stakeholders
  • Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices.
  • Knowledge of information technologies including cloud, service delivery models, and government processes.
  • Problem solving mindset, adaptability, and a passion for driving positive user experiences in complex environments.
  • Proficiency in design tools such as Figma.
  • Bachelor's or Master's degree in Human-Computer Interaction, Design, User Experience, or a related field.
  • Active DoD Secret security clearance