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Customer Service Associate

2 months ago

Mableton, Georgia, United States MSC Industrial Supply Full time
Customer Care Representative

At MSC Industrial Supply, we're looking for a skilled Customer Care Representative to join our team. As a key member of our customer-facing team, you'll play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Assist customers with product inquiries and orders, providing accurate and timely information to meet their needs.
  • Resolve customer issues and complaints in a professional and courteous manner, ensuring a positive experience for our customers.
  • Collaborate with internal teams to ensure seamless order processing and customer satisfaction.
  • Maintain a high level of product knowledge and industry expertise, staying up-to-date on new products and services.
What We Offer:
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive compensation and benefits package, including [insert benefits here].
  • The chance to work with a leading industrial supply company and make a real impact on our customers' businesses.