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Customer Service Associate
2 months ago
MSC Industrial Supply is seeking a skilled Customer Care Representative to join our team.
Key Responsibilities:- Assist customers with product inquiries and orders in a timely and professional manner.
- Resolve customer issues and complaints through effective communication and problem-solving skills.
- Provide product recommendations and solutions to meet customer needs, showcasing in-depth product knowledge and industry expertise.
- Process orders accurately and efficiently in the system, ensuring seamless customer experience.
- Collaborate with internal teams to ensure customer satisfaction and maintain a high level of product knowledge.
- A dynamic and supportive work environment.
- Opportunities for growth and professional development.
- A competitive compensation package.
