Automotive Service Advisor
1 week ago
- Health insurance
- Vision insurance
- Dental insurance
Weekends Off
At Extra Mile Tire and Service we value each employee and encourage growth. We provide a fun and friendly work environment along with excellent training and development, competitive compensation, and top-tier benefits. Start your exciting new career with a strong and stable company.
Job Summary
Advise and get Authorization from customers on vehicle service needs. Create ROs for customers and communicate with the Technicians.
Great growth and career opportunities.
Responsibilities
- Promptly meets and greets customers
- Determines the nature of customer problems or maintenance request.
- Creates Repair Order Request (ROR) detailing service to be performed using our "best in class" Tools
- Obtains customer approval for added services.
- Reviews completed repairs or services performed with customers and collects payment
- Maintains cleanliness of showroom and re-stocks display as needed
Desired Qualifications
- High School graduate or comparable vocational training
- Knowledge of computerized sales and marketing software
- Knowledge of auto/truck tire, repair, and maintenance issues
- Experience using Automotive Point of Sale software
- Preferred Experience:
- 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
- 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Benefits and Perks
- Excellent Training and Development
- Competitive Compensation
- Friendly Work Environment
- Top Tier Benefits
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