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Insurance Account Representative

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Greenville, United States Jason Wiegman - State Farm Agent Full time
Job DescriptionJob DescriptionROLE DESCRIPTION:
This is an in office position located in Greenville IL
As an Insurance Account Representative - State Farm Agent Team Member at Jason Wiegman, State Farm Agent office in Greenville IL, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service and sales skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers to establish new business.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
  • Sales experience a plus
  • Property and Casualty License; will help obtain
BENEFITS:
  • Hourly pay and commission on new business
  • Paid time off