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Regional Carrier Representative

3 months ago

Greenville, United States Anderson Trucking Service Full time

We are growing our operations team in our Greenville, SC office

Passion.Drive.Commitment

Anderson Trucking Service (ATS) is a family-owned company that has earned its place as a respected industry leader, with sustained growth across the nation. ATS is committed to helping people succeed by delivering worldwide Transportation Solutions. It's an exciting time to make an impact. Pairing your passion and drive with our commitment to your success, sky's the limit Find your place in the ATS family today. #WeAreATS

Summary

The Regional Carrier Representative is responsible for handling all brokerage operations by working both in-house and with various offices and divisions of ATS Logistics throughout the U.S. The Regional Carrier Representative will dispatch qualified carriers to available freight, while growing and maintaining carrier relationships in an assigned region; acting as a liaison between the carriers and shippers/customers.



Regional Carrier Representative (RCR)

JOB INFORMATION:

The Regional Carrier Representative is responsible for handling all brokerage operations by working both in-house and with various offices and divisions of ATS Logistics throughout the U.S. The Regional Carrier Representative will dispatch qualified carriers to available freight, while growing and maintaining carrier relationships in an assigned region, acting as a liaison between the carriers and shippers/customers.

Education and Experience

  • Higher education (i.e. two or four year degree) preferred but not required or a minimum of 2 years of work experience preferred with longevity of employment in roles preferred
  • Good understanding of marketing, sales and customer service
  • Strong computer proficiency in Microsoft Excel, Word and Outlook
  • Effective verbal and written communication; over the phone, in person, and via email

Essential Duties and Responsibilities

  • Contact existing, inactive or potential carriers
  • Negotiate rates with carriers to handle customer shipments; maintain pricing and rate quoting competitive to the current market conditions
  • Learn to sell our well recognized product, while managing a book of business in excess of a million dollars annually
  • Dispatch qualified carrier to available freight, providing all pertinent information necessary for a high level of service, responding to questions, investigating and resolving problems as needed, and updating carrier trips in the data system
  • Update computer system to reflect accurate information
  • Act as a liaison between carriers and shippers
  • Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; write clearly and informatively; able to read and interpret written information
  • Balance team and individual responsibilities; give and welcome feedback; contribute to building a positive team spirit
  • Set and achieve challenging goals; measure self against standard of excellence
  • In support of ATS's culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company's values as set forth in our core competencies and behaviors (All Employee and All Manager Competencies).
  • Perform other duties and responsibilities as assigned

Success and Skills used in RCR Role-

  • Driven to meet or exceed monthly goals/metrics
  • Multi-tasker/persistence skill set/confident
  • Adaptability in fast-paced industry/accountability to achieve goals
  • Solution driven/ prioritization, interpersonal and communication skills
  • Positive focused problem solver
  • Ability to manage and navigate heavy inbound/out calls while utilizing various computer systems

SIMILAR CAREERS: Having experience/background in these careers are relatable and may have transferrable skill sets

  • Driver/Logistics operation/driver operations
  • Custom service representatives with experience in fast-paced industry environments/
  • Bartending/Auto Sales Representative or Auto Custom Care Representative/Collection Representative

Job Type: Full-time

Schedule: Monday to Friday

Work Location: In person

Pay: Industry Competitive Base salary with potential of higher based salary based on industry experience, with an additional monthly performance incentive, starting base at $40,000 with training incentive the first 6 months.

Benefits: Full Benefits package-Health, Vision, Dental, Life Insurance, 401k match and roll-over PTO plan

Compensation package: Commission pay

Additional Benefits:

  • Employee assistance program/Anderson Family Foundation/Wellness Benefits Program
  • Flexible spending account/ Health savings account
  • Paid time off
  • Paid training

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; and use finger, handle or touch objects or controls.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Ability to Relocate:

  • Greenville, SC 29601: Relocate before starting work (Required)

Work Location: In person