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Product Administrator

2 months ago

Schaumburg, United States Union Leasing, Inc. Full time
Job DescriptionJob Description

Recognized as one of Crain’s “Best Places to Work in Chicago” as well as a 2023 “Great Places to Work”, by the Great Place To Work Institute Inc., Sasser prides itself on supporting an employee-driven, opportunity-based culture that empowers, recognizes, and rewards its employees. From highly competitive benefits to exciting employee events to organic, grassroots philanthropy and volunteerism, Sasser is an awesome place to begin and grow your career. We are a fourth-generation, family-held transportation asset services and management company with roots dating to 1928. Sasser’s six subsidiary units are leaders in providing commercial- and industrial-focused rail, automotive, containerized shipping, and aviation transportation equipment solutions including asset leasing, fleet administration management, asset repair and maintenance, and innovative technology services.

Sasser Family Companies includes subsidiaries Chicago Freight Car Leasing, Union Leasing, CF Rail Services, Express 4x4 Truck Rental, Xced Aviation Services, and Falcon Lease. To learn more about what makes Sasser special, visit www.sasser.com.

Established in 1955, Union Leasing provides flexible vehicle lease financing and highly customized fleet management services to corporate and rental customers nationwide.

What We Offer

In Sasser’s employee-driven, opportunity-based culture, our employees help chart the course for our success. That is the reason that we believe that the most important investment we'll ever make in our business is you. Sasser employees enjoy a competitive benefits program that:

  • Covers 85% of your medical premiums
  • Includes a 100% Company-paid disability and life insurance plans
  • Includes a 401K plan with company match PLUS additional end-of-year funding
  • Includes Incentive Plans
  • Provides paid maternity and paternity leave for new parents, as well as a monetary gift towards a 529 education account
  • Provides training and tuition reimbursement
  • Provides community service opportunities, employee recognition programs, and lots and lots of celebrations

As Product Administrator, Here's What You'll Do:

  • Provide day to day support for fleet products including updating current product summaries and presentations
  • Develop and maintain understanding of product features and benefits to provide product owners assistance
  • Collaborate with marketing to ensure all customer facing materials are up to date and accurate
  • Special projects as assigned.
  • Provide feedback to help guide the direction of product roadmaps
  • Ensuring that product development goals, milestones, budgets, and timelines are met
  • Assist in maintaining up to date price index
  • Collaborate with internal departments such as sales, operations, and client services to facilitate a smooth onboarding process for clients.
  • Maintain the product and services matrix
  • Administrative support including data entry, filing, scanning, mail distribution, and shipping.
  • Assist in researching and implementing new products
  • Process invoices when necessary
  • Provide day to day support as needed for operations team
  • Be a change agent in helping to suggest ideas for continuous improvement across the department
  • Other administrative duties as assigned

Here's What it Will Take to be Successful in This Role:

  • Bachelors degree or related experience
  • 1+ years of automotive product support or fleet management experience which may include telematics, license and title, or toll management
  • Experience using a variety of vendors and fleet software programs
  • Customer service experience
  • Knowledge and understanding of automotive fleet
  • Proficient in Microsoft Office programs including Excel and Word
  • Proven ability to build relationships and communicate effectively with vendors and customers
  • Proven ability to interact with all levels of management.
  • Detail-oriented
  • Highly accurate data input skills
  • Ability to work independently

Physical Demands

This job operates in a professional environment and routinely uses standard office equipment such as computers, phones, copy machines, filing cabinets, printers, and fax machines.

Working Conditions
This position will be based out of our office in Oak Brook, Illinois. Until the Company moves to Oak Brook in early 2026, this will temporarily work out of the office in Schaumburg, Illinois. This role also offers remote work flexibility with 3 days in office, and 2 days remote.

The Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.