Account Manager

3 weeks ago


San Antonio, United States SRG Stairs Full time
Job DescriptionJob Description

SRG Stairs of SRG Ventures is currently hiring for a full-time Account Manager to join our growing team, and support the San Antonio, Texas market. This position will play a key role in cultivating and managing new customer relationships, as well as supporting the revenue growth goals relevant to the assigned market.

Key Job Details:

  • Competitive pay to include Base Salary + Incentive Opportunities
  • Full benefits package of medical, dental, vision, 401(k), vacation time, and holiday pay
  • Job location in the San Antonio, TX area
  • Up to 50% travel within the local market, as specified by the customer
  • And more

Minimum Required Work Experience, Education & Skills

  • Associate's Degree in Business or related field, preferred
  • Five years of experience working in an account management capacity, and within the construction services industry, preferred
  • One year of supervisory experience a plus; Or
  • An equivalent combination of education and work experience

Essential Job Duties & Responsibilities:

  • Assist with the preparation of proposals, and sales presentations.
  • Communicate effectively with the General Manager, the Sales Team, and the Production Team, informing and updating them regularly to guarantee that sales and customer objectives are met.
  • Process customer orders in a courteous, efficient and timely manner.
  • Organize workflow to meet customer deadlines.
  • Effectively present and discuss the products and services of the company with current and prospective customers in a way that conveys an image of quality, integrity and superior understanding of customer needs.
  • Manage telephone calls professionally, efficiently and with good communication skills.
  • Attend to customer questions, complaints and concerns immediately, and facilitate satisfactory resolution.
  • Understand and appropriately use the company pricing system and policies.
  • Process and review estimates through invoices for accuracy and timeliness.
  • Support Customer Sales through service, education, and effective problem solving. Involve appropriate team members as needed.
  • Support strategic sales plan and marketing strategies outlined by the sales team.
  • Coordinate and schedule job installations.
  • Walk job installations to check for quality of install and any punch items that may be required.
  • Follow up with new leads resulting after field activity
  • Manage and build relationships with existing customers, build relationships with customer personnel and learn their processes and operating systems
  • Learn and perform material take-offs, prepare bids, and develop and oversee installation schedule.
  • Other duties as assigned.

Equal Opportunity Employer



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