Resident Service Engineer

1 month ago

Salt Lake City, United States Packsize, LLC Full time
Job DescriptionJob Description

Resident Service Engineer - Salt Lake City, UT

About Packsize

Packsize is redefining the way businesses and their customers use and experience packaging around the world. We build the technology, design the right solutions, and automate the processes that propel the industry forward. To us, packaging is much more than a box—it’s delivering what’s right for our customers, their customers, our people, and the planet.

About the Role

A Packsize Resident Service Engineer will install, configure and maintain Packsize equipment solutions onsite at a designated customer’s facilities. They must be a creative problem solver with the ability to identify, analyze, maintain and repair complex mechanical equipment and answer difficult customer questions about product features. A Resident Service Engineer will perform start-up testing and deliver customer training on product capabilities, features and general maintenance of the product. They will build and maintain a strong, trust-based customer relationship with their assigned customer(s) and will work closely with other supporting Packsize team members to provide exceptional customer service.

What You’ll Do

  • Scheduling tasks at a customer’s job sites
  • Troubleshooting issues, quickly and effectively, using technical drawings and documentation
  • Work cross-functionally with R&D, Software and Quality Engineering teams
  • Performing routine maintenance and emergency services as they arise
  • Continuous learning, including the customer’s operational processes, packaging designs, technical specifications
  • Installation of Packsize solutions and training others to use and maintain it
  • Basic clerical and administrative duties, including timely reading and responding to emails, preparing and submitting expense reports, making travel arrangements, writing detailed technical reports, etc.
  • Responsively and productively communicate information and ideas with Packsize and customer’s personnel so they will understand. Must be able to exchange accurate information in these situations.
  • Adhere to all Packsize and customer’s safety requirements, and safety protocols related to exposed moving parts and electricity
  • Excellent work ethic and time management skills

Machine Operation

Clearing jams, loading Z-fold, changing labels, changing bander paper and adding glue to the machine.

What You’ll Bring

  • Customer service focus
  • Knowledge of Windows platforms
  • Knowledge of and effective use of hand tools
  • Knowledge of mechanical platforms
  • Ability to work independently with little or no direct supervision
  • Basic Microsoft (Excel, Word) or Google Suite (Sheets, Docs) experience is helpful, but not required
  • Associates Degree, Vocational Training or equivalent experience
  • Bachelor's Degree in a related area preferred

Working Environment and Physical Demands

The following are representative of the typical working environment and physical demands of this position. To successfully perform the essential functions of this job, you will be required to:

  • Communicate with others to exchange information
  • Work within a production facility, warehouse, or manufacturing environment
  • Move yourself in different positions to accomplish tasks in various environments, including tight and confined spaces
  • Convey yourself great distances within and around various work sites and from one work site to another
  • Remain in a stationary position, often standing for prolonged periods.
  • Work in a noisy environment at various temperatures
  • Move objects (equipment, machinery, and products) weighing up to 50 lbs
  • Ascend and descend ladders, stairs, scaffolding, ramps, steps stools, and the like
  • Perform tasks that require you to bend, stretch, push, pull, carry, and reach

Travel Requirements

  • All work is performed at customer’s facilities
  • Available on-call
  • Overnight travel may be required, for initial and periodic training
  • Ability to travel by vehicle or airplane, domestically.

Salary and Benefits

Packsize offers a competitive benefits package including Paid Time-off, Paid Parental Leave, Health Insurance (Medical, Dental, Vision), Short and Term/Long Term Disability, Life Insurance, and 401(k) matching.

The salary range for this role is 70,000 USD - 75,000 USD,; however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

  • Structural Engineer

    1 month ago

    Salt Lake City, United States CHEMICAL & INDUSTRIAL ENGINEER Full time

    Job DescriptionJob DescriptionDescription:C&I Engineering is looking for a talented and driven individual to join our team!About the opportunity: Civil Structural EngineerWe are currently seeking a full-time Civil Structural Engineer to help us achieve our company mission. This person will be part of the Civil/Structural team, which is responsible for...

  • Structural Engineer

    2 months ago

    Salt Lake City, United States CHEMICAL & INDUSTRIAL ENGINEER Full time

    Job DescriptionJob DescriptionDescription:C&I Engineering is looking for a talented and driven individual to join our team!About the opportunity: Civil Structural EngineerWe are currently seeking a full-time Civil Structural Engineer to help us achieve our company mission. This person will be part of the Civil/Structural team, which is responsible for...

  • Staff Structural Engineer

    2 months ago

    Salt Lake City, United States CHEMICAL & INDUSTRIAL ENGINEER Full time

    Job DescriptionJob DescriptionDescription:C&I Engineering is looking for a talented and driven individual to join our team!About the opportunity: Staff Structural EngineerWe are currently seeking a full-time Staff Structural Engineer to help us achieve our company mission. This person will be part of the Civil/Structural team, which is responsible for...

  • Staff Structural Engineer

    1 month ago

    Salt Lake City, United States CHEMICAL & INDUSTRIAL ENGINEER Full time

    Job DescriptionJob DescriptionDescription:C&I Engineering is looking for a talented and driven individual to join our team!About the opportunity: Staff Structural EngineerWe are currently seeking a full-time Staff Structural Engineer to help us achieve our company mission. This person will be part of the Civil/Structural team, which is responsible for...

  • Staff Piping Engineer

    2 months ago

    Salt Lake City, United States CHEMICAL & INDUSTRIAL ENGINEER Full time

    Job DescriptionJob DescriptionDescription:C&I is looking for a talented and driven individual to join our team!About the opportunity: Staff Piping EngineerWe are currently seeking a Staff Piping Engineer to help us achieve our company mission. The Plant Design team is responsible for preparing studies, sketches, drawings and models of equipment arrangements...

  • Staff Electrical

    2 months ago

    Salt Lake City, United States CHEMICAL & INDUSTRIAL ENGINEER Full time

    Job DescriptionJob DescriptionDescription:C&I Engineering is looking for a talented and driven individual to join our team!About the opportunity: Senior/Staff Electrical EngineerC&I is an employee-owned, full-service engineering design firm providing engineering/design/project management and procurement services to various clients in oil & gas, food &...

  • Director of Resident Services and Operations

    1 day ago

    Salt Lake, Utah, United States Capitol Hill Senior Living Full time

    About the OpportunityCapitol Hill Senior Living is seeking an experienced leader to fill the role of Executive Director. As a key member of our team, you will be responsible for creating and maintaining a residential environment that is welcoming, home-like, safe, and supportive.Key ResponsibilitiesLeadership and Team ManagementEnsure that CAPLICO Core...

  • Resident Engineer

    1 month ago

    Jersey City, United States Laland Baptiste Full time

    Job DescriptionJob DescriptionRESIDENT ENGINEER @ NEW JERSEY MARINE TERMINALS (24-17 #2)Laland Baptiste, LLC is a certified minority and woman owned construction management and consulting firm. Laland Baptiste provides innovative and professional services throughout all phases of the construction life cycle. We pride ourselves as being loyal and reliable to...

  • Technical Service Engineer

    1 week ago

    Salt Lake, Utah, United States SST Direct Full time

    Job OverviewWe are seeking a dedicated Field Service Engineer to join our team at SST Direct, a leader in providing cutting-edge laser technology solutions to various industries including Automotive, Aerospace, Medical, and Scientific research.LocationThis role offers opportunities across multiple locations in North America.BenefitsComprehensive benefits...

  • Technical Service Engineer

    1 week ago

    Salt Lake, Utah, United States SST Direct Full time

    Job OverviewWe are seeking a dedicated Field Service Engineer to join our team at SST Direct, specializing in cutting-edge laser technology solutions for various industries including Automotive, Aerospace, Medical, and Scientific research.Location: Multiple openings available across North America.Benefits:Comprehensive benefits package including PTO,...

  • Field Service Engineer, Salt Lake City, Utah

    1 month ago

    Salt Lake City, United States Landa Corporation Ltd. Full time

    Field Service Engineer, Salt Lake City, Utah DESCRIPTION Landa is seeking a Field Service Engineer (FSE) who will ensure optimum customer satisfaction with Landa's Nanographic Printing presses by providing first-class technical support to Landa's growing customer base and enhancing strong relationships with customers. RESPONSIBILITIES · Transfer of...

  • Field Service Systems Engineer

    1 week ago

    Salt Lake, Utah, United States bioMerieux Inc. Full time

    Field Service Systems EngineerLocation: Field, UT, United StatesPosition Type: Unfixed TermJob Function: Customer SupportbioMerieux Inc. is a global leader in the field of in vitro diagnostics, providing innovative solutions for over 60 years. Our mission is to enhance patient health and ensure consumer safety through advanced diagnostic technologies.With a...

  • Field Service Solutions Engineer

    1 week ago

    Salt Lake, Utah, United States BIOMERIEUX, INC. Full time

    Field Service Solutions Engineer - MiamiLocation: Field, UT, Position Type: Unfixed TermJob Function: Customer SupportCompany Overview:As a global leader in in vitro diagnostics for over six decades, bioMerieux is dedicated to providing diagnostic solutions that identify the sources of disease and contamination, enhancing patient health and ensuring consumer...

  • Automation Engineer

    2 months ago

    Salt Lake City, United States Acro Service Corp Full time

    The Automation Engineer is responsible for executing manufacturing automation development projects within the Advanced Manufacturing Engineering team. This role will interact with other automation team members and operations stakeholders from project inception to production introduction. Responsibilities include requirements definition, process development,...

  • Automation Engineer

    2 months ago

    Salt Lake City, United States Acro Service Corp Full time

    The Automation Engineer is responsible for executing manufacturing automation development projects within the Advanced Manufacturing Engineering team. This role will interact with other automation team members and operations stakeholders from project inception to production introduction. Responsibilities include requirements definition, process development,...

  • Structural Engineer

    1 month ago

    Salt Lake City, United States Stone Peak Recruiting Full time

    Structural Engineer Location: Salt Lake City, Utah Schedule: Full time - Year round Travel: Roughly 30% Currently seeking individuals for the position of Structural Engineer. National engineering firm which offers complete planning, process engineering, facility development, and construction management services. RESPONSIBILITIES: • Drafting and...

  • FIELD SERVICE ENGINEER

    1 month ago

    Salt Lake City, United States Adel-Lawrence Assoc., Inc. (Staffing Specialists) Full time

    Job DescriptionJob DescriptionService medical laboratory equipment (hematology, chemistry, coagulation, etc) for this manufacturer of medical laboratory analyzers. Current or recent Field Service experience in the Medical Device industry is preferred. You will be servicing automated robotic lab instrumentation in the greater Salt Lake City, UT area. Position...

  • Service Engineer

    4 weeks ago

    Salt Lake City, United States Super Micro Computer Full time

    Includes the following essential duties and responsibilities (other duties may also be assigned): • On-site and remote troubleshooting and resolving complex technical problems on Supermicro equipment in an enterprise environment • Drive customer satisfaction through service excellence by leading preventive maintenance actions, managing repair/parts cycle...

  • Field Service Engineering II

    3 months ago

    Salt Lake City, United States 923 FLSmidth Inc. Full time

    FLSmidth Inc. is seeking an Field Service Engineer II (Automation) for its office in Midvale, UT: Responsible to commission, perform preventive maintenance, and provide aftermarket services for FLSmidth systems, which include ECS, AceSys, and Plant Data Management Systems. The position requires the minimum of a Bachelor’s degree in Electrical Engineering,...

  • Field Service Specialist III

    4 weeks ago

    Salt Lake City, United States CommonSpirit Health Full time

    Overview CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...