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Front Desk Receptionist/Customer Service
3 months ago
Job Title: Front Desk Receptionist/Customer Service
Company: VisionGlasgow
Location: Los Angeles, California
Job Type: Full-Time
Job Description: VisionGlasgow is seeking a professional and customer-oriented Front Desk Receptionist/Customer Service representative to join our team in Los Angeles. As the first point of contact for our company, you will greet visitors and provide exceptional customer service to all clients and guests. Your role will encompass receptionist duties as well as handling customer inquiries and ensuring a positive experience for everyone who contacts our office.
Responsibilities:
- Greet and welcome visitors with a warm and professional demeanor.
- Answer phone calls and direct them to the appropriate department or individual.
- Provide information about VisionGlasgow’s services, products, and policies to clients and visitors.
- Assist customers with inquiries, resolve issues, and ensure their needs are met promptly.
- Schedule appointments and manage conference room bookings.
- Handle incoming and outgoing mail and deliveries.
- Maintain a neat and organized reception area.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Collaborate with colleagues to ensure smooth office operations.
- Uphold confidentiality and security of sensitive information.
Requirements:
- Previous experience as a receptionist or in customer service is preferred.
- Excellent communication skills, both verbal and written.
- Professional and friendly demeanor with strong interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in using office equipment, including phone systems and computers.
- Strong organizational skills and attention to detail.
- Dependability and punctuality.
- Ability to handle sensitive information with discretion and confidentiality.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- High school diploma or equivalent.
What We Offer:
- Competitive hourly wage and benefits package.
- Opportunities for career development and advancement within VisionGlasgow.
- Supportive and collaborative work environment.
- Employee discounts on VisionGlasgow products and services.
- Paid time off and holiday pay.
How to Apply: If you are a motivated and customer-focused individual with a passion for providing excellent service, we encourage you to apply for the Front Desk Receptionist/Customer Service position at VisionGlasgow in Los Angeles. Please submit your resume
