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Housekeeping Manager

2 months ago

Frankfort, United States The Delegate Hotel Full time
Job DescriptionJob Description

Role: Housekeeping Manager

Job Summary:

The Delegate Hotel is seeking experienced and detail-oriented Housekeeping Manager to join our team. The Housekeeping Manager, oversees the housekeeping operations and ensure cleanliness, orderliness, and overall guest satisfaction. The Housekeeping Manager is responsible for managing a team of housekeeping staff, implementing, and maintaining high standards of cleanliness, and coordinating with other departments to ensure a seamless guest experience.

Responsibilities:

  • Oversee all aspects of the housekeeping department, including scheduling, staffing, and training of housekeeping staff.
  • Develop and implement cleaning procedures and standards to maintain a clean, orderly, and visually appealing hotel environment.
  • Lead and motivate the housekeeping team, providing guidance, training, and performance feedback to maintain high productivity and service quality levels.
  • Conduct regular performance evaluations, identify training needs, and develop employee growth and development strategies.
  • Foster a positive work environment, promoting teamwork, open communication, and a strong service-oriented culture.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and maintenance standards compliance.
  • Collaborate with maintenance and engineering departments to ensure timely resolution of maintenance issues and repairs.
  • Assist in developing and managing the housekeeping department budget, monitoring expenses, and optimizing cost control measures.
  • Implement energy-saving initiatives and sustainable practices to promote environmental responsibility within the housekeeping department.
  • Communicate effectively with staff, management, and guests to ensure a clear understanding of expectations, standards, and any specific requirements.

Requirements:

  • Proven experience in a housekeeping management role within the hotel industry.
  • Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team.
  • Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
  • Attention to detail and commitment to maintaining high cleanliness and quality standards.
  • Knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
  • Proficiency in using housekeeping management systems and software.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.

If you are a dedicated and results-driven leader with a passion for maintaining cleanliness and delivering exceptional guest experiences, we encourage you to apply for the Housekeeping Manager position. We look forward to speaking with you.

Please note that this job description provides a general overview of the role and its responsibilities. Additional duties may be assigned based on the hotel's specific needs and requirements.