Housekeeping Operations Manager
4 weeks ago
The Delegate Hotel is seeking a highly skilled and detail-oriented Housekeeping Manager to oversee the housekeeping operations and ensure a clean, orderly, and visually appealing hotel environment.
The successful candidate will be responsible for managing a team of housekeeping staff, implementing and maintaining high standards of cleanliness, and coordinating with other departments to ensure a seamless guest experience.
Key Responsibilities:
- Develop and implement cleaning procedures and standards to maintain a clean and visually appealing hotel environment.
- Lead and motivate the housekeeping team, providing guidance, training, and performance feedback to maintain high productivity and service quality levels.
- Conduct regular performance evaluations, identify training needs, and develop employee growth and development strategies.
- Foster a positive work environment, promoting teamwork, open communication, and a strong service-oriented culture.
- Collaborate with maintenance and engineering departments to ensure timely resolution of maintenance issues and repairs.
- Assist in developing and managing the housekeeping department budget, monitoring expenses, and optimizing cost control measures.
- Implement energy-saving initiatives and sustainable practices to promote environmental responsibility within the housekeeping department.
Requirements:
- Proven experience in a housekeeping management role within the hotel industry.
- Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team.
- Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks effectively.
- Attention to detail and commitment to maintaining high cleanliness and quality standards.
- Knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
- Proficiency in using housekeeping management systems and software.
- Flexibility to work varying shifts, including evenings, weekends, and holidays.
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