Current jobs related to Welcome Desk Lead Agent - Terre Haute - CDITH LLC

  • Welcome Desk Agent

    3 months ago

    Terre Haute, United States CDITH LLC Full time

    Job DescriptionJob DescriptionSUMMARYThe Welcome Desk Agent accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX...

  • Welcome Desk Supervisor

    3 months ago

    Terre Haute, United States CDITH LLC Full time

    Job DescriptionJob DescriptionSUMMARYThe Welcome Desk Supervisor is responsible for the successful overall coordination and direction of all activities related to the welcome desk areas of the hotel on assigned shifts; ensuring smooth and efficient operations in accordance with policies, procedures and objectives of guest service.SPECIFIC DUTIES AND...

  • Welcome Desk Supervisor

    2 weeks ago

    Terre Haute, United States Terre Haute Casino Resort Full time

    SUMMARY The Welcome Desk Supervisor is responsible for the successful overall coordination and direction of all activities related to the welcome desk areas of the hotel on assigned shifts; ensuring smooth and efficient operations in accordance with policies, procedures and objectives of guest service. SPECIFIC DUTIES AND RESPONSIBILITIES The work...

  • Office Representative

    4 months ago

    Terre Haute, United States Kendell Woodyard - State Farm Agent Full time

    Position Overview:  Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.  Responsibilities:  Establish customer relationships...

  • Insurance and Financial Services Position

    2 months ago

    Terre Haute, United States Kelsi Lubovich - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...

  • Site Quality Lead

    4 weeks ago

    Terre Haute, United States Verdeco Full time

    As the Verdeco Indiana Site Quality Leader, you will provide leadership and coaching on site level strategic quality system initiatives and quality control inspection activities to drive a zero-defect culture. You will be responsible for developing strategic actions aligned to the site level Quality system, Quality control objectives and KPIs. (MRB &...

  • Site Quality Lead

    3 weeks ago

    Terre Haute, United States Verdeco Full time

    As the Verdeco Indiana Site Quality Leader, you will provide leadership and coaching on site level strategic quality system initiatives and quality control inspection activities to drive a zero-defect culture. You will be responsible for developing strategic actions aligned to the site level Quality system, Quality control objectives and KPIs. (MRB &...

  • Administrative Support Specialist

    3 days ago

    Terre Haute, Indiana, United States Saturn Petcare Inc Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Saturn Petcare Inc. as a Front Desk Coordinator. This role is responsible for managing front desk operations, ensuring facility security, and providing administrative support.Key ResponsibilitiesFront Desk Operations: Manage the front desk,...

  • Receptionist

    4 days ago

    Terre Haute, United States Saturn Petcare Inc Full time

    Job DescriptionJob DescriptionSUMMARY: The receptionist is responsible for managing front desk operations, ensuring facility security, monitoring key systems, and providing administrative support. This role requires excellent communication, organizational, and multitasking skills to maintain smooth operations and secure premises.Essential Duties and...

  • Facilities Maintenance Lead

    2 weeks ago

    Terre Haute, Indiana, United States Amcor plc Full time

    Join Us in Shaping a Sustainable Future At Amcor, we are driven by a mission to transform the packaging industry and are committed to making all our products recyclable or reusable by 2025. Our extensive global presence allows us to make a significant impact in the packaging sector, influencing the lives of millions through our diverse product offerings in...

  • Retail Sales Lead Footwear

    1 month ago

    Terre Haute, United States Dick's Sporting Goods Full time

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Housekeeping Team Member

    1 day ago

    Terre Haute, Indiana, United States Terre Haute Casino Resort Full time

    Job SummaryThis position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guests' experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms.Key...

  • Housekeeping Team Member

    3 days ago

    Terre Haute, Indiana, United States CDITH LLC Full time

    Job DescriptionJob Summary:This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guests' experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms.Key...

  • Room Attendant

    3 months ago

    Terre Haute, United States Terre Haute Casino Resort Full time

    SUMMARY This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guest's experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms. SPECIFIC DUTIES AND...

  • Room Attendant

    3 months ago

    Terre Haute, United States Terre Haute Casino Resort Full time

    SUMMARY This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guest's experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms. SPECIFIC DUTIES AND...

  • Room Quality Supervisor

    2 weeks ago

    Terre Haute, Indiana, United States Terre Haute Casino Resort Full time

    SUMMARYThe Room Quality Supervisor is responsible for assessing hotel accommodations post-cleaning to ensure they align with the cleanliness standards established by the organization. This role may involve supervising housekeeping personnel, assigning room tasks, guiding staff performance, and conducting evaluations. SPECIFIC DUTIES AND RESPONSIBILITIESThe...

  • Room Attendant

    3 months ago

    Terre Haute, United States CDITH LLC Full time

    Job DescriptionJob DescriptionSUMMARYThis position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guest’s experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel...

  • Registered Dental Hygienist

    1 month ago

    Terre Haute, United States GoTu Full time

    Pay Range: $45-$65/HourBy using the GoTu app, you can find local temporary and permanent opportunities and get peace of mind with guaranteed payment. Our platform allows hygienists to work when they want, where they want, and for how much they want.Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, expand your...

  • Radiologic Technologist

    1 month ago

    Terre Haute, United States Terre Haute Regional Hospital Full time

    Description Are you passionate about delivering superior, patient-centered care? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an Xray Technologist today at Terre Haute Regional Hospital. At Terre Haute Regional, we want to ensure we meet your needs. We offer a variety...

  • Maintenance Technician

    2 months ago

    Terre Haute, United States Enjet Aero, LLC Full time

    Job DescriptionJob DescriptionEnjet Aero machines and fabricates complex jet engine parts, components and assemblies for leading OEMs in the commercial, defense and general aviation sectors. Our goal is to be regarded as an irreplaceable resource by our customers. The only way for a company to meet such a goal is to consistently meet production deadlines and...

Welcome Desk Lead Agent

2 months ago

Terre Haute, United States CDITH LLC Full time
Job DescriptionJob Description


SUMMARY
The Welcome Desk Lead Agent works the Night Audit shift. The Welcome Desk team members accommodates hotel guests by registering and assigning rooms, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, presenting statements to and collecting payments from departing guests, making and confirming reservations, answering PBX calls and connecting callers to the appropriate extension.

SPECIFIC DUTIES AND RESPONSIBILITIES
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration.
• Greets, registers, and assigns rooms to hotel guests.
• Verifies guest identification and establishes how the guest will pay for the accommodations.
• Issues room keys and relays instructions to guests.
• Keeps records of room availability and guests’ accounts on computer.
• Computes bills and collects payments.
• Makes and confirms reservations.
• Uses player CMP system to make Marketing offer reservations.
• Answers PBX calls and routes calls to proper extension.
• Answers inquiries pertaining to hotel services, shopping, dining, entertainment and any other activity connected with the hotel, casino or entertainment complex.
• Coordinates with player services and housekeeping on amenities and room assignments of hosted guests.
• Advises housekeeping staff when rooms have been vacated and are ready for cleaning.
• Contacts housekeeping or maintenance staff when guests report problems.
• Performs simple bookkeeping activities, such as balancing cash accounts.
• Assists the Hotel Manager in creating, developing and implementing an effective strategy of organization for the front office areas of the hotel, ensuring maximum guest service and satisfaction.
• Assists in the management of the room inventory function, to maintain highest possible room occupancy and average daily rate.
• Guides and supports front office (welcome desk) and guest amenity area employees in daily responsibilities on assigned shift.
• Monitors room blocks in the hotel system to ensure they are handled correctly.
• Trains and directs the workflow and processes of the welcome desk. Resolves issues/problems, coaches, and counsels the welcome desk team members to ensure quality operations.
• Resolves guest issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Other duties as assigned.

STANDARDS OF PERFORMANCE
• Ability to maintain high levels of confidentiality and integrity.
• Maintain interpersonal working relationships among all Team Members and the public.
• Excellent verbal and written communication skills.
• Willingness to assume overall responsibility relative to the performance of the position
• Must be detail oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
• Available to work when needed, including weekends, holidays, and nights.

EDUCATION, TRAINING, AND EXPERIENCE
High School Diploma or equivalent required. Knowledge of principles and processes for providing customer service.

MATH ABILITY
Ability to perform basic mathematics

REASONING ABILITY
Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret a variety of instructions in written, oral, diagram or schedule form.

COMPUTER SKILLS
Candidate must be experienced in Microsoft Office.

CERTIFICATES AND LICENSES
Must be able to obtain and maintain appropriate applicable licensing.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently and more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be moderate to loud at times.