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Housekeeping Team Member
2 months ago
Job Summary:
This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guests' experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms.
Key Responsibilities:
- Thoroughly clean hotel rooms and bathrooms according to department procedures
- Sort, count, fold, and/or carry linens for making guest beds
- Stock housekeeping carts with supplies
- Replenish supplies in hotel rooms and bathrooms per hotel procedures
- Assist in the laundry room when needed to ensure clean linens are available to clean hotel rooms
- Dust furniture, wash walls, ceiling, and woodwork, wash windows and sills, door panels
- Empty wastebaskets and transport trash to waste disposal area
- Report any problems immediately to Housekeeping Supervisor or Welcome Desk Supervisor
- Ensure any lost and found items are turned in to be logged
- Maintain a clean and organized work area
- Interact with guests on occasion while cleaning guest rooms
- Promote outstanding customer relations
- Other duties as assigned
Standards of Performance:
- Ability to work in a fast-paced environment and interact with internal departments
- Maintaining a professional working relationship among other team members
- Oral and written communication skills
- Ability to maintain high levels of confidentiality and integrity
- Must be detail-oriented, have a professional attitude, strong organizational and time management skills, and be customer-focused
Requirements:
- High School Diploma or equivalent preferred
- Previous housekeeping experience preferred
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently and more than 50lbs with assistance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can be moderate to loud at times.