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Customer Service Representative
4 months ago
•Previous experience in customer service, sales, or other related fields
•Ability to build rapport with clients
•Ability to prioritize and multitask
•Positive and professional demeanor
•Excellent written and verbal communication skills
•Must have at least 3 years of customer service experience in a professional, office setting or call center
Responsibilities
•You will be responsible for helping customers by providing product and service information and resolving technical issues
•Handle customer inquiries and complaints
•Troubleshoot and resolve product issues and concerns
•Document and update customer records based on interactions
•Develop and maintain a knowledge base of the evolving products and services
Job description
Reputable South Houston company seeking Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. Experience in a call center setting is a plus.
Responsibilities
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
Qualifications:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
Must have at least 3 years of customer service experience in a professional, office setting or call center