Senior Manager of Community Relations

1 month ago


Denver, United States Community Economic Defense Project Full time
Job DescriptionJob DescriptionSalary: $78,000

About the Community Economic Defense Project (CEDP) & CED Law 


Our mission

We partner with low-income and working people to build economic and racial equity. We do this by confronting economic abuse and investing in community wealth. We use an ever-evolving set of legal, economic and advocacy tools to challenge and dismantle unjust systems, building quickly towards a world where all people have what they need to live and thrive. 


Our Organization

The Community Economic Defense Project (CEDP) is a Colorado-based nonprofit. Launched in 2020 as the COVID-19 Eviction Defense Project, our organization was formed to keep our neighbors housed during the pandemic. Working with clients, we built  a “one-stop-shop”  approach to eviction, foreclosure, and homelessness prevention that centers the legal and financial needs of housing-insecure families and uses a variety of tools to keep them housed. 


Our team now serves more than 1,000 people per month, bringing together housing lawyers, economists, data analysts, policy-experts, organizers, and technologists to serve our clients. In the previous two years, we have distributed more than $100 million in aid and served more than 40,000 Coloradans. We have also contributed to the passage of major legislation to prevent eviction, stop economic abuse, and make credit and life-saving medication cheaper.  CEDP’s model has been cited as a best practice by White House, HUD, the Urban Institute, and in the media.

Building on our work to stop evictions, CEDP has further expanded its integrated services model to include disaster response, predatory towing, debt collection, benefit access & navigation, long-term rental assistance, and homelessness response. Similar to CEDP’s work on rental housing, these efforts offer a continuum of care that includes navigation and advisory services, targeted payments, legal support, and the ability to participate in advocacy. 


More about the Senior Manager of Community Relations role

In this role, you will oversee outreach and engagement efforts to current and future community partners and CEDP clients throughout the state. You will wear a number of different hats and will work with Colorado communities to understand their  needs,  drive team leadership, procurement, and advocacy. 


In this role you will:


  • Have an understanding of all programs organization-wide to present to other organizations
  • Coordinate community events to encourage active communication between CEDP/CEDLaw/Policy team and community partners.
  • Represent the organization at community events, including presenting to community partners about CEDP programs and their rights under Colorado law. 
  • In-person connections with community organizations and in person events.
  • Development of presentation content and materials for different services, audiences, and venues, including support for leadership team in developing presentation materials
  • Confirm partnership relationships with community organizations, utilize these connections for shared assistance for our clients in need across all programs.  
  • Securing connections and relationships and maintaining them for future client needs and organizational collaboration.
  • Work with CEDP/CED Law/ Policy team to create and organize information and generate reference tools for easy partner and client use.
  • Support our clients as they prepare for public events, assist in drafting statements, and facilitate supportive and empowering client engagement with press, in public spaces, and at the legislature.
  • Outreach and maintain relationships with clients who are interested in participating in advocacy and public speaking. 
  • Facilitate discussions and promote awareness of equity, diversity, inclusion and belonging throughout the organization.
  • Represent change positively, embrace that change is inevitable, and support the team and culture through appropriate conversations and change management processes.


Requirements:

  • Four + years of experience in advocacy, organizing, customer service, or related fields.
  • Ability to  work comfortably under pressure with tight deadlines in a fast-paced environment.
  • A self starter with experience demonstrating sound judgment and excellent written, verbal, and interpersonal communication skills
  • Exceptional organizational skills and a client-centric approach
  • Possess high levels of cultural competency and/or sensitivity to understand policy/programmatic impacts and engage with and empower clients effectively and respectfully
  • Comfort with ambiguity and unpredictability in a rapidly changing and people focused work environment
  • Ability to work collaboratively with people of diverse personal and professional backgrounds and to maintain effective working relationships with colleagues, organizational partners, and clients
  • Ability to work independently with assistance from external consultants and supervision from internal leaders
  • Experience presenting and designing high-quality presentations for organization and community partnerships
  • Passion for collaboration and innovative problem-solving that centers social justice and equity
  • Adaptable and open to diverse environments with a process-oriented mindset
  • Proficient in MS Office, especially Excel, CLIO, or similar case management systems, 
  • Familiarity with Google Suite is a plus.
  • Bilingual candidates preferred


Additional Details: 

  • Candidates must reside in Colorado, ideally within the greater Denver Metro area. The position includes competitive pay, flexible time off, benefits package (including medical, dental, vision), and 401k. 
  • A competitive salary of $78,000 a year along CEDP’s salary and compensation framework
  • Applications will be reviewed on a rolling basis but must be received by August 31, 2024
  • The estimated time to complete the recruitment process will be by September 27, 2024
  • As in-person work is sometimes required, all employees at CEDP & CED Law are expected to maintain current vaccination status in keeping with CDC recommendations.
  • CEDP is an equal opportunity employer, committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.





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