Senior Systems Engineer

1 month ago

Fall River, United States SSTAR Full time
Job DescriptionJob Description

About Us

We're more than just quality treatment for substance use disorders. We're a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs, including the HRSA LRP.

The Senior Systems Engineer develops and implements technology solutions to support all business processes. The Senior Systems Engineer is responsible for all aspects of network administration and engineering including servers, desktop systems, VMware, Network Devices and SQL administration.

Benefits

  • 403B
  • Dental insurance
  • Disability insurance through Massachusetts PFML
  • Employee discounts, cell phone, eyewear etc.
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Flexible Spending Account
  • Opportunities to earn CEU's
  • Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

  • Focus on Cyber Security
  • Windows Server Infrastructure Environment Monitoring and Maintenance
  • Comfortable with DR and Verifying Backups
  • Installs core network switches, routers, wireless access point, firewall, intrusion detection/prevention systems (IPS), VPN concentrators etc.
  • Designs, installs and configures network and security devices and monitor network traffic in both LAN and WAN environment
  • Troubleshoots problems with network and security infrastructure, including routers, switches, firewalls, VPN, proxy server and makes corrective actions when necessary
  • Assists with support of help desk tickets and visits offices to troubleshoot and solve problems when necessary
  • Assists with planning, design, research and acquisition of new or upgraded hardware technology and recommend modifications as necessary
  • Assists with server/client hardware and software installation and configuration, documentation of IP assignment of servers and network devices
  • Supports mission critical infrastructure and help desk after hours when necessary
  • Responsible for updating LAN and WAN diagrams and associated documentation to ensure accurate representation of implementations and infrastructure
  • Responsible for analyzing network performance issues and ensure EMR software running with the highest performance
  • Assists in mentoring, training, and coaching junior technicians
  • Administer Microsoft SQL environment including monitoring backups, troubleshooting, and optimizing performance


Education & Experience

  • Bachelor's Degree in Computer Science, Information Systems, or equivalent expertise and knowledge required
  • Strong knowledge and working experience with network technologies, network monitoring tools and documentation of systems required
  • Visio knowledge is a preferred
  • Strong Inter-personal, analytical of network operations thinking, and communication skills required
  • Ability to work as part of a team is required
  • Advanced knowledge of trouble shooting, implementation/configuration, and design required
  • Experience with Ethernet, Switching, VLAN, Routing protocols and security required
  • Experience with Dell Routing and Switching required
  • Expert in deployment of Critical Patch Management Strategies
  • Expert with Office 365
  • SQL knowledge preferred
  • Represents the organization with a positive, professional attitude when communicating with patients and visitors.
  • Works well with others and has the ability to discuss issues that come up with staff in a professional manner.

Other Requirements

  • Reliable transportation required.
  • Standard Required Working hours are Monday through Friday 7:30 am to 4:00 pm.
  • Cultural sensitivity is necessary to work with a diverse patient and staff population required.
  • Ability to work independently and collaboratively required.
  • Strong communication skills, both verbal and written required.
  • Ability to work outside of regular business hours as needed for network maintenance, upgrades, or incident response.
  • Willingness to stay updated on emerging networking technologies and best practices through self-study, training, and professional development activities.
  • Small Stipend available for rotating on-call after hours coverage.

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