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Resident Care Coordinator

2 months ago

Glendale, United States Agemark Full time
Job DescriptionJob Description

Agemark Senior Living is hiring for a Resident Care Coordinator We are Agemark Senior Living Communities and for the SIXTH consecutive year, we are certified #17 in Fortune Best Workplaces for Aging Services 2022 In this role, you’ll be responsible for providing clerical, financial systems, and administrative support to the Director of Nursing, staff, and corporate executives. As the Resident Care Coordinator, the core of your job will be assisting the Life Enrichment Coach in organizing and facilitating activities that meet the needs of our residents. You will also be assisting with medication administration so previous Medication Technician experience is preferred for this role. Help us work to create an environment you would want for YOUR loved one

Resident Care Coordinator Essential Duties and Responsibilities:

  • Answer telephones and respond to customer, resident, and family requests.
  • Assist staff in providing and coordinating services to residents, families, and guests. Handle scheduling as needed.
  • Assure that residents are appropriately monitored and reminded so that meals and appointments are not missed.
  • Help residents and staff in solving problems within the department.
  • Organize office functions and flow of communication for the wellness department. Use good time management and prioritization skills.
  • Compose, and edit written documents as well as duplicate and distribute information by providing clerical support to staff.
  • Maintain office supplies for the wellness department and identify needed supplies for the manager.
  • Prepare correspondence and other forms/documents for daily operations and marketing.
  • Create and maintain an environment for residents/families/staff/guests that is customer-friendly, values and respects the uniqueness of each individual, and encourages personal growth.
  • Provide pertinent information to nurses regarding residents. Maintain confidentiality of information about residents, Community operations, and personnel.
  • Attend and assist special facility events, such as marketing functions and resident programs.
  • Coordinate services to residents, families, and guests: transportation, activities, maintenance requests, etc.
  • Minimum of 1 year working in a health care environment and working with seniors preferred.
  • Medication Technician training and experience preferred,

“Agemark and all its divisions are a family-owned and operated company with exceptional values on customer care Although we specialize in senior housing, our "family" goes well beyond those we care for. Our employees are truly our family.”

We believe in taking care of our employees by offering comprehensive benefits:

  • Choice of two health and dental plans, vision, employer-paid life, and many voluntary programs
  • HSA with employer contribution
  • 401(k) savings plan with a company match of 50% up to the first 6%
  • PTO Accrual on day one
  • Company-provided Employee Assistance Program
  • Double pay on Holidays
  • Shoes for Crews discount program
  • Education assistance through a partnership with Bellevue University up to $10,500.00
  • Licensure and certification at company expense
  • Employee Perks and Discount Programs including savings on hotels, rental cars, travel, entertainment, streaming services, electronics, eCommerce, and so much more
  • Professional Development courses with opportunities for career advancement
  • Referral bonuses and recognition programs
  • Complimentary Will, POA, Advanced Directive, & Living Trust Services-Mutual of Omaha
  • Worldwide Travel Assistance
  • A Certified Great Place to Work that provides a fun and respectful workplace

Since 1987, Agemark is family-owned and it shows Agemark Senior Living Communities embraces FOUR core values: Professionalism, Commitment, Integrity, and Compassion. If you believe in doing what feels right, advocate for our elderly community, and want to be part of our Great Place to Work, we would love to hear from you. We are part of the fastest-growing industry. Be a part of our organization where it’s our job to create a purposeful life for our loved ones and be the change we all want to see in our world. EOE

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