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Senior Information Technology
3 months ago
Company Overview
SOLID (Solutions for Information Design, Inc.) is a dynamic and innovative company at the forefront of application design and development, research and analysis supporting workforce development and credentialing, and career counseling. For over two decades, SOLID has fostered a company culture that prioritizes family and flexibility, placing a strong emphasis on work-life balance and recognizing the importance of employees' personal lives. Our culture encourages open communication, mutual respect, and understanding across departments, functional areas, and within teams.
Join us, and you’ll be part of a collaborative team where knowledge-sharing is highly encouraged, inspiring a dynamic and forward-thinking work environment that thrives on pushing boundaries so that we can continue to stay at the forefront of innovative workforce development initiatives that expand career pathways for our nation’s workforce. We’re trailblazers in creating digital tools that empower U.S. service members to advance their professional careers. Our core clients include various federal agencies and all branches of the US Military, as well as commercial, higher education, and non-profit organizations.
Position Overview
Are you ready to take your IT skills to the next level and make a real difference? At SOLID, we’re looking for a Senior Information Technology Specialist who will be responsible for managing and optimizing our IT infrastructure, ensuring the security and efficiency of our systems, and supporting the IT needs of our remote workforce. This is an exciting opportunity to be part of a small but impactful team creating solutions that significantly enhance the lives of U.S. Military service members and veterans.
Responsibilities
- Design, implement, and maintain the company’s IT infrastructure, including networks, servers, and cloud services.
- Ensure the security of IT systems and networks, implementing best practices for data protection and compliance with relevant regulations.
- Provide technical support and guidance to remote employees, troubleshooting and resolving IT issues promptly.
- Develop and enforce IT policies and procedures to ensure the integrity and reliability of our systems.
- Manage software and hardware procurement, installation, and maintenance.
- Monitor system performance and make recommendations for improvements and upgrades.
- Stay up-to-date with the latest technology trends and advancements, advising the company on potential implementations.
- Perform other related duties as assigned.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Minimum of 5 years of experience in IT management, network administration, or a similar role.
- Strong knowledge of network protocols, cybersecurity principles, and cloud computing platforms (e.g., AWS, Azure).
- Proven experience with system installation, configuration, and analysis.
- Excellent problem-solving skills and the ability to work independently in a remote environment.
- Effective communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical team members.
- Relevant certifications (e.g., CompTIA Network+, CISSP, AWS Certified Solutions Architect) are highly desirable.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
Benefits
- Flexible and Supportive Work Environment: 100% remote work, flexible work schedules, and an optional alternate summer work schedule
- Paid Time Off & Holidays: A generous amount of paid time off that increases over time, 11 paid holidays (including several floating holidays), and a paid family leave plan that allows parents the time and space to bond with their new child
- Health and Wellness: Comprehensive Medical, Dental, and Vision Insurance.
- Financial Security and Retirement: A lucrative 401k Plan and annual merit bonuses
- Professional Development: Grow your skills with professional development opportunities sponsored by SOLID
- Internet Reimbursement: A monthly reimbursement for high-speed internet costs
- Annual Celebrations and fun virtual events Spend time with and get to know your fellow “SOLIDzens”
Salary will be commensurate with experience and education.
This position will require and is dependent on the successful completion of a criminal background check.
SOLID is committed to ensuring equal employment opportunities for all employees and applicants for employment. As an Equal Opportunity Employer, we do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.
In compliance with the Equal Opportunity Clause §60-1.35, SOLID ensures that employees and applicants are not restricted from discussing or disclosing their compensation or the compensation of other employees or applicants. Our policies do not prohibit, or tend to prohibit, employees or applicants from discussing or disclosing their compensation.
All employees and applicants will have access to our nondiscrimination provision, which is included in our employee manuals and handbooks and posted in conspicuous places or electronically where they are readily available.
