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Information Security Analyst
4 months ago
At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.
Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.
The One 23 Group, a Virginia-based Government Contractor, seeks an Information Security Analyst - Senior, to local to the Washington, DC Metropolitan area.
Requirements:- Work closely with the Justice Security Operations Center (JSOC) and the DOJ Service Desk to provide incident and problem management for DOJ networking/JCOTS, escalating identified issues for other services to service owners as appropriate.
- Perform routine system maintenance, monitoring, troubleshooting, reporting, incident and problem management, and escalation.
- Develop, maintain, and implement SOPs and other documentation.
- Meet or exceed all performance metrics in order to achieve DOJ service level objectives.
- Develop and submit a monthly report documenting performance metrics for the past month across service level objectives.
- Oversee all aspects of the Incident Management process, from evaluation to resolution.
- Partner with stakeholders and service engineers to mitigate service disruptions, facilitate identification of root causes, and oversee resolution of unplanned service impacts.
- Provide professional communication through all stages of incident management.
Qualifications:
- 8-10 years of relevant IT experience.
- Technical support experience in current desktop and laptop computers, various operating systems.
- Experience using ticketing system (preferably ServiceNOW).
Must possess at least one (1) of the following (or other relevant certification):
- Help Desk Institute (HDI)
- ITIL Foundation
- IAT 1 certification
- CompTIA Advanced Security Practitioner (CASP)
- Certified Information Security Manager (CISM)
Desired:
- Bachelor's Degree preferred.
- Basic working knowledge of Splunk, Zscaler, Air Watch.
- Network and service monitoring activities via Dynatrace, ProofPoint/SMTP Dashboard, Xymon systems.
Clearance:
- Must have a minimum active Top Secret clearance (US citizenship required).