Self Storage Property Manager

1 week ago


High Point, United States Storage Asset Management Inc Full time
Job DescriptionJob DescriptionThe Part-time position of Self-Storage Property Manager is an energetic, outgoing self-starter who has excellent sales, marketing and customer service skills. The part-time manager supports the full-time manager and aggressively contributes to profitability by developing and maintaining mutually beneficial business relationships and being committed to customer satisfaction. The part-time manager pays close attention to detail and has general accounting, marketing and basic computer skills. This position requires weekday and weekend work hours.

This position is a results-driven position. Achieving outcomes (financial success of the property and other performance indicators) will result in promotions and additional opportunity. The part-time manager is also responsible for assisting their teammates across sister facilities. While the part-time managers primary focus will be their specific property, the part-time manager is expected to help their co-workers and encourage communication and idea-sharing where it benefits the company as a whole.

RESPONSIBILITIES AND DUTIES:

  • Responsible for the sales, marketing, occupancy, and delinquency management of the store.
  • Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relationship skills in coordination with management
  • Leasing and renting units over the phone at multiple facilities
  • Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
  • Assists customers with rental of units over the phone
  • Maintains customer records including customer leases and ledgers
  • Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
  • Cleans space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily.
  • Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
  • General management of the office including opening and closing the office on time each day, keeping and balancing company expenses, making bi-monthly bank deposits and preparing daily, weekly and monthly reports to monitor and action the success of the property
  • Prepare and oversee public online auctions of delinquent units. Maintain working knowledge of lien law and company policy.
  • Effectively communicates with management and fellow associates. Promote idea-sharing in the workspace and leads by example
SKILLS

  • Basic computer knowledge Windows 10
  • Microsoft Office suite including Outlook, Word, and Excel
  • Effective written and verbal communication
EXPERIENCE QUALIFICATIONS:
Strong phone skills and communication skills are important but not required. Proficiency in standard office software (Word, Excel, Outlook) also a plus. Qualified applicants should have references available upon request. Employment subject to criminal background check.

EDUCATION:

  • High school diploma or equivalent required
  • Associates or higher preferred
Work Environment
  • Seating for approx. 6 hours, light to heavy lifting, cleaning empty units

BENEFITS AND PAY:

  • $16-$18/hr based on experience and education

Job Type: Part-time

Salary: $16.00 - $18.00 per hour plus bonuses

Schedule:

  • 8 hour shift
  • Some weekend work required



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