Current jobs related to Overnight Shelter Access Specialist, Men's Inn - Boston - Pine Street Inn

  • Overnight Shelter Access Specialist, Men's Inn

    2 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Wednesday-Sunday, 10:45 PM-7:15 AM. Pays $22.40 per hour DOE For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Shelter Access Specialist will be primarily responsible for maintaining an exceptional...

  • Men's Shelter Access Coordinator

    4 days ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn is seeking a highly skilled Shelter Access Specialist to join our team. The successful candidate will be responsible for maintaining a safe and secure environment for guests and staff at the Men's Inn.The Shelter Access Specialist will be the first point of contact for guests, providing exceptional customer service and ensuring a...

  • Overnight Shelter Access Specialist, Men’s Inn

    2 months ago

    Boston, United States Pine Street Inn Full time

    The Shelter Access Specialist will be primarily responsible for maintaining an exceptional customer service oriented including welcoming guests, staff and visitors in person. Responding to guest and neighbor concerns and questions in a timely, profes Specialist, Overnight, Healthcare

  • Men's Shelter Overnight Counselor

    2 months ago

    Boston, United States Pine Street Inn Full time

    The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, Counselor, Guest Service, Overnight, Education

  • Men's Inn Front Desk Specialist

    2 months ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn is seeking a highly skilled and compassionate individual to serve as an Overnight Shelter Access Specialist at our Men's Inn location. This role is responsible for providing exceptional customer service, ensuring a safe and secure environment, and assisting guests in accessing essential services.Key ResponsibilitiesWelcoming...

  • Men's Shelter Overnight Counselor

    2 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Tuesday-Saturday 10:45pm-7:15am $21.40 per hour - For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to...

  • Men's Shelter Overnight Counselor

    2 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Wednesday-Sunday 10:45pm-7:15am $21.40 per hour - For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to...

  • Men's Shelter Overnight Counselor

    2 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Monday-Friday 10:45pm-7:15am Pays $21.40 per hour - For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to...

  • Men's Shelter Overnight Counselor

    1 day ago

    Boston, United States Pine Street Inn Full time

    The Front Desk Counselor will be primarily responsible for maintaining an exceptional customer service oriented Mens Inn front Desk, including welcoming guests, staff and visitors in person and via phone. Responding to guest and neighbor concerns an Counselor, Overnight, Skills, Front Desk

  • Men's Shelter Overnight Counselor

    1 day ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Thursday-Monday, 10:45pm-7:15am.- For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. Pays $22.41 per hour - DOE LOCATION: 444 Harrison Ave, Boston MA SUMMARY OF THE POSITION: The Front Desk Counselor will be primarily responsible for maintaining an exceptional customer service oriented...

  • Night Shelter Access Coordinator

    4 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn is seeking a highly skilled and compassionate Shelter Access Specialist to join our team at the Men's Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to guests, staff, and visitors, while maintaining a safe and secure environment for all.The ideal candidate will have a...

  • Night Shelter Access Coordinator

    1 week ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryThe Shelter Access Specialist will be responsible for providing exceptional customer service to guests, staff, and visitors at the Men's Inn. This includes welcoming and responding to guest and neighbor concerns in a timely and professional manner.The ideal candidate will have experience in the Human Services field and be able to work effectively...

  • Men's Shelter Evening Counselor

    2 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn seeks a highly motivated Guest Services Specialist to join our team at the Men's Shelter. As a key member of our staff, you will provide direct care to guests, assist with housing pathways, and connect guests with essential resources.Key Responsibilities:Provide timely and professional support to guests, prioritizing their needs...

  • Evening Shelter Access Specialist

    3 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn is seeking a highly motivated and customer-focused Evening Shelter Access Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, responding to their needs and concerns, and ensuring a safe and secure environment for all.The ideal...

  • Evening Shelter Access Specialist

    2 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn is seeking a highly skilled and compassionate Evening Shelter Access Specialist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, responding to their needs and concerns, and ensuring a safe and secure environment for all.The ideal candidate...

  • Housing Placement Specialist

    7 days ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job DescriptionPine Street Inn is seeking a highly skilled Housing Resource Specialist to join our team.The successful candidate will be responsible for providing housing placement services at the Men's Inn shelter, working with a caseload of male identifying guests to help them transition from shelter to housing.The ideal candidate will possess excellent...

  • Men's Shelter Relief Counselor

    2 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn seeks a highly motivated and compassionate Guest Services Specialist to join our team. As a key member of our shelter staff, you will provide direct care and support to guests, ensuring a safe and respectful environment.Key Responsibilities:Provide emotional support and guidance to guests in crisisAssist guests in connecting with...

  • Senior Supervisor of Women's Inn

    4 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn seeks a highly skilled and experienced Senior Supervisor to lead the Women's Inn Emergency Shelter team. This is a critical role that requires strong leadership, decision-making, and communication skills.Key ResponsibilitiesCreate a safe and supportive environment for staff and guests, promoting Trauma-Informed Care...

  • Men's Shelter Relief Counselor

    4 weeks ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryPine Street Inn seeks a dedicated and compassionate Guest Services Specialist to join our team. As a key member of our shelter staff, you will provide direct care to guests, respond to their needs in a timely and professional manner, and assist with the development and implementation of a housing pathway.Key Responsibilities:Provide direct care to...

  • Yawkey House Shelter Morning Counselor

    1 month ago

    Boston, United States Pine Street Inn Full time

    The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, Counselor, Guest Service, Education

Overnight Shelter Access Specialist, Men's Inn

2 months ago

Boston, United States Pine Street Inn Full time
Job DescriptionJob DescriptionDescription:

SCHEDULE: 40 hours, Wednesday-Sunday, 10:45 PM-7:15 AM.


Pays $22.40 per hour DOE

For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour.


LOCATION: 444 Harrison Avenue, Boston, MA (Men’s Shelter)

SUMMARY OF THE POSITION:

The Shelter Access Specialist will be primarily responsible for maintaining an exceptional customer service oriented including welcoming guests, staff and visitors in person. Responding to guest and neighbor concerns and questions in a timely, professional and responsive manner. Operating an electronic entry monitoring system ID scanning via Clarity technology. Must have exceptional customer service skills, welcoming current guests and those seeking shelter and services. Reporting all activities of the shift. Creating guest ID’s and frequent entry into the Pine Street data system. Maintaining friendly and efficient front entry operations in a busy, unpredictable environment. Frequent collaboration with on-site security services as well as other Pine Street programs and departments.

The Shelter Access Specialist will assist shelter guests in accessing services such as food, clothing, medical care, and referral needs. The incumbent will be responsible for ensuring there is a safe and secure environment for guests and staff at the Men’s Inn by attending to all safety and security policies, intervening with assistance around substance abuse issues and mental illness, job training and educational needs, assess guests’ needs and asset to make appropriate transitional and housing referrals and be an available resource for guests to assist them in their efforts to obtain permanent housing.

Requirements:

EDUCATION/TRAINING:


REQUIRED:

  • High School diploma or GED

PREFERRED:

  • Valid MA driver’s license in good standing
  • Bilingual English/Spanish

KNOWLEDGE/EXPERIENCE:


REQUIRED:

  • Minimum of one (1) year of experience in the Human Services field

PREFERRED:

  • Administering Narcan and CPR in a work setting
  • Knowledge in the areas of addiction, recovery, and mental illness
  • Knowledge of issues pertaining to the homeless
  • Knowledge of area resources

PHYSICAL ABILITIES/SKILLS:


REQUIRED:

  • Ability to use a computer, calculator, fax, copier machine, and other office equipment
  • Ability to access different building locations, and different program sites
  • Requires stooping, bending, and stretching
  • May include lifting of guests at times
  • Requires quick response in emergency situations
  • CPR/First Aid Certification and the ability/willingness to perform techniques