Men's Shelter Relief Counselor
4 weeks ago
Pine Street Inn seeks a highly motivated and compassionate Guest Services Specialist to join our team. As a key member of our shelter staff, you will provide direct care and support to guests, ensuring a safe and respectful environment.
Key Responsibilities:
- Provide emotional support and guidance to guests in crisis
- Assist guests in connecting with substance abuse, mental health, and medical resources
- Enter data into the Homeless Management Information (HMIS) system and document reports
- Make sound decisions and seek guidance from supervisors as needed
Requirements:
- High School diploma or equivalent
- Minimum one year of experience in the Human Services field
- Ability to stand for long periods, stretch, bend, and lift up to 25 lbs
- Ability to respond quickly to emergencies and use good judgment in stressful situations
Preferred Qualifications:
- Valid MA driver's license in good standing
- Bilingual English/Spanish
- Knowledge of addiction, recovery, and mental illness
- Knowledge of area resources
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