Men's Shelter Evening Counselor

4 weeks ago


Boston, Massachusetts, United States Pine Street Inn Full time
Job Summary

Pine Street Inn seeks a highly motivated Guest Services Specialist to join our team at the Men's Shelter. As a key member of our staff, you will provide direct care to guests, assist with housing pathways, and connect guests with essential resources.

Key Responsibilities:

  • Provide timely and professional support to guests, prioritizing their needs and responding to emergencies.
  • Assist guests in developing and implementing housing pathways, motivating them to work towards stable housing.
  • Connect guests with substance abuse, mental health, and medical resources, ensuring their safety and well-being.
  • Enter data into the Homeless Management Information (HMIS) system and document reports according to agency policy.
  • Make sound decisions and seek guidance from supervisors as needed.

Requirements:

  • High School diploma or GED.
  • Minimum one year of experience in the Human Services field.
  • Valid MA driver's license in good standing (preferred).
  • Bilingual English/Spanish (preferred).

Preferred Qualifications:

  • Administering Narcan and CPR in a work setting.
  • Knowledge of addiction, recovery, and mental illness.
  • Knowledge of issues pertaining to homelessness.
  • Knowledge of area resources.


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