Men's Shelter Overnight Counselor

2 months ago

Boston, United States Pine Street Inn Full time

Description

SCHEDULE: 40 hours, Thursday-Monday, 10:45pm-7:15am.- For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour.

Pays $22.41 per hour - DOE

LOCATION: 444 Harrison Ave, Boston MA

SUMMARY OF THE POSITION:

The Front Desk Counselor will be primarily responsible for maintaining an exceptional customer service oriented Men's Inn front Desk, including welcoming guests, staff and visitors in person and via phone. Responding to guest and neighbor concerns and questions in a timely, professional and responsive manner. Operating an electronic entry monitoring system and multi-line phone system. Logging all activities of the shift. Creating guest ID's and frequent entry into the Pine Street data system. Maintaining friendly and efficient Front Desk operations in a busy, unpredictable environment. Frequent collaboration with on-site security services as well as other Pine Street programs and departments.

The Front Desk Counselor will assist the guests of the shelter in accessing services such as: food, clothing, medical care, and referral needs. The incumbent will be responsible for ensuring there is a safe and secure environment for guests and staff at the Men's Inn by attending to all safety and security policies, intervene with assistance around substance abuse issues and mental illness, job training and educational needs, assess guests' needs and assets in order to make appropriate transitional and housing referrals and be an available resource for guests to assist them in their efforts to obtain permanent housing.

Requirements

EDUCATION/TRAINING:

* High School diploma or GED
* Effective computer skills/knowledge

PREFERRED:

* Bilingual in any language
* Valid MA driver's license in good standing

KNOWLEDGE/EXPERIENCE:

* Minimum one (1) year experience working with homeless population
* Ability to communicate clearly both verbally and in writing

PREFERRED:

* Knowledge in the areas of addiction, recovery, and mental illness
* Knowledge of issues pertaining to homelessness

PHYSICAL SKILLS/ABILITIES:

* Ability to stand for relatively long periods of time
* Ability to stretch, bend, lift, and assist guests up and down stairs, and in-and-out of wheelchairs
* Requires the ability to respond to emergency situations in a fast and safe manner

MENTAL ABILITIES/SKILLS:

* Ability to respond safely, quickly, and calmly in emergency situations
* The sensitivity and patience to work with guests suffering from mental illness (some untreated), alcoholism, drug addiction and abuse
* Ability to handle multiple assignments
* Ability to talk (as well as to listen) in a non-judgmental way
* Strong interpersonal, communication, and organizational skills

  • Men's Shelter Overnight Counselor

    2 months ago

    Boston, United States Pine Street Inn Full time

    The Front Desk Counselor will be primarily responsible for maintaining an exceptional customer service oriented Mens Inn front Desk, including welcoming guests, staff and visitors in person and via phone. Responding to guest and neighbor concerns an Counselor, Overnight, Skills, Front Desk

  • Men's Shelter Overnight Counselor

    2 weeks ago

    Boston, United States Pine Street Inn Full time

    The Front Desk Counselor will be primarily responsible for maintaining an exceptional customer service oriented Mens Inn front Desk, including welcoming guests, staff and visitors in person and via phone. Responding to guest and neighbor concerns an Counselor, Overnight, Skills, Front Desk Learn More

  • Men's Shelter Overnight Counselor

    4 months ago

    Boston, United States Pine Street Inn Full time

    The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, Counselor, Guest Service, Overnight, Education

  • Men's Shelter Overnight Counselor

    4 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Wednesday-Sunday 10:45pm-7:15am $21.40 per hour - For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to...

  • Men's Shelter Overnight Counselor

    4 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Tuesday-Saturday 10:45pm-7:15am $21.40 per hour - For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to...

  • Men's Shelter Overnight Counselor

    4 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Monday-Friday 10:45pm-7:15am Pays $21.40 per hour - For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to...

  • Men's Shelter Front Desk Counselor

    4 days ago

    Boston, United States Pine Street Inn Full time

    The Front Desk Counselor will be primarily responsible for maintaining an exceptional customer service oriented Mens Inn front Desk, including welcoming guests, staff and visitors in person and via phone. Responding to guest and neighbor concerns an Front Desk, Counselor

  • Overnight Shelter Access Specialist, Men's Inn

    4 months ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Wednesday-Sunday, 10:45 PM-7:15 AM. Pays $22.40 per hour DOE For hours worked between 10:45pm-7:15am, you will receive an additional $2.00/hour. LOCATION: 444 Harrison Avenue, Boston, MA (Men's Shelter) SUMMARY OF THE POSITION: The Shelter Access Specialist will be primarily responsible for maintaining an exceptional...

  • Shelter Operations Assistant

    1 hour ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    About the RoleWe are seeking a compassionate and organized individual to join our team as an Overnight Guest Services Specialist at our men's shelter. As a key member of our staff, you will be responsible for providing support and guidance to guests during their stay.The ideal candidate will have excellent communication skills, be able to work independently,...

  • Overnight Shelter Access Specialist, Men’s Inn

    4 months ago

    Boston, United States Pine Street Inn Full time

    The Shelter Access Specialist will be primarily responsible for maintaining an exceptional customer service oriented including welcoming guests, staff and visitors in person. Responding to guest and neighbor concerns and questions in a timely, profes Specialist, Overnight, Healthcare

  • Overnight Shelter Access Specialist, Men’s Inn

    2 weeks ago

    Boston, United States Pine Street Inn Full time

    The Shelter Access Specialist will be primarily responsible for maintaining an exceptional customer service oriented including welcoming guests, staff and visitors in person. Responding to guest and neighbor concerns and questions in a timely, profes Specialist, Overnight, Healthcare Learn More

  • Men's Shelter Morning Counselor

    1 week ago

    Boston, United States Pine Street Inn Full time

    Description SCHEDULE: 40 hours, Monday - Friday, 6:45am to 3:15pm. This position essential in the event of weather or other emergencies. LOCATION: 444 Harrison Avenue, Boston, MA Pays $21.40 per hour DOE SUMMARY OF THE POSITION: The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter...

  • Mens Shelter Support Specialist

    16 hours ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job Title: Mens Shelter Support SpecialistWe are seeking a highly motivated and compassionate Guest Services Specialist to join our team at the Pine Street Inn. As a key member of our staff, you will play a vital role in providing direct care to guests and assisting with the development and implementation of a housing pathway.The successful candidate will...

  • Men's Shelter Overnight Care Specialist

    15 hours ago

    Boston, Massachusetts, United States Pine Street Inn Full time

    Job SummaryWe are seeking a dedicated and compassionate Overnight Counselor to join our team at Pine Street Inn. This is a unique opportunity to make a positive impact in the lives of individuals experiencing homelessness.In this role, you will provide direct care and support to guests, focusing on their physical and emotional well-being. You will also be...

  • Mobile Overnight Counselor

    2 weeks ago

    Boston, United States Pine Street Inn Full time

    The Mobile Overnight Counselor will be assigned on a nightly basis to the Supportive Housing locations with the greatest level of need for overnight staff due to health or behavioral challenges within the house. Mobile Overnight Counselors are also a Counselor, Mobile, Overnight, Education Learn More

  • Yawkey House Shelter Morning Counselor

    3 months ago

    Boston, United States Pine Street Inn Full time

    The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, Counselor, Guest Service, Education

  • Awake Overnight Residential Counselor

    7 months ago

    Boston, United States Vinfen Corporation Full time

    Schedule: Thu-Sat 11 pm-9 am Salary: $16.50 / hour As an Awake Overnight Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. I Residential, Counselor, Resident, Overnight, Education

  • Awake Overnight Residential Counselor

    2 weeks ago

    Boston, United States Vinfen Corporation Full time

    Schedule: Fri, Sat,11 pm - 9 am Salary: $19.75 / hour As an Awake Overnight Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement Residential, Counselor, Resident, Overnight, Education Learn More

  • Awake Overnight Residential Counselor

    2 days ago

    Boston, United States Vinfen Corporation Full time

    Schedule: Sun, Mon, Wed, Thu 11 pm-9 am Salary: $19.75 / hour As an Awake Overnight Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arr Residential, Counselor, Resident, Overnight, Education

  • Awake Overnight Residential Counselor

    2 weeks ago

    Boston, United States Vinfen Corporation Full time

    Schedule: Thu-Sat 11 pm-9 am Salary: $15.50 / hour As an Awake Overnight Counselor, you will provide direct support to people with intellectual and developmental disabilities in a small group residential setting or an individual living arrangement. I Residential, Counselor, Resident, Overnight, Education Learn More