Current jobs related to Platform Program Manager, Orchestration - Charlotte - Brightspeed

  • Marketing Orchestration Lead

    9 hours ago

    Charlotte, North Carolina, United States Truist Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled Marketing Orchestration Lead to join our team at Truist. As a key member of our Personalization team, you will be responsible for directing the development and implementation of real-time marketing offers in authenticated client and teammate channels.Key Responsibilities:Partner with...

  • Technical Lead, VoIP Order Orchestration

    2 months ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of...

  • Technical Lead, E/W Order Orchestration

    2 months ago

    Charlotte, United States Brightspeed Full time

    Job DescriptionJob DescriptionJob DescriptionWe have an exciting opportunity for a Technical Lead, E/W Order Orchestration to lead E2E system solutions for the Brightspeed telecom suite of applications. As a key leader in our IT team, you will be responsible for system solutions in the areas of order fulfillment orchestration, inventory, provisioning, and...

  • Program Manager

    16 hours ago

    Charlotte, North Carolina, United States Lincoln Property Company Full time

    Job DescriptionLincoln Property Company is seeking a highly skilled Program Manager to join our team. As a key member of our organization, you will be responsible for the successful implementation of platform programs to key account teams.Key Responsibilities:Program Implementation: Coordinate and oversee the development and documentation of platform and...

  • AML Platform Risk Manager

    4 weeks ago

    Charlotte, North Carolina, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Marketing Orchestration Lead

    2 days ago

    Charlotte, North Carolina, United States Mediabistro Full time

    About the RoleWe are seeking a highly skilled Marketing Orchestration Lead to join our team at Mediabistro. As a key member of our marketing team, you will be responsible for developing and executing strategic marketing programs that drive business growth and client engagement.Key ResponsibilitiesDevelop and execute marketing strategies that align with...

  • Platform/Site Reliability Engineer

    3 months ago

    Charlotte, United States Syntricate Technologies Full time

    Platform/Site Reliability Engineer 6 Months Contract to Hire Charlotte, NCJOB DESCRIPTION We're looking for a Senior Platform Engineer to come help us automate everything, enable our developer teammates, and create and support world-class platforms. As a Senior Platform Engineer, you will be an integral member of the Platform Engineering team, helping the...

  • GCP Platform Engineer

    4 days ago

    Charlotte, United States TekWissen LLC Full time

    Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services,...

  • GCP Platform Engineer

    7 days ago

    Charlotte, United States TekWissen LLC Full time

    Job DescriptionJob DescriptionOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services,...

  • GCP Platform Engineer

    5 days ago

    Charlotte, United States TekWissen ® Full time

    Title: GCP Platform EngineerWork Location: Charlotte, NC 28269Job Type: Contract Work Type: OnsiteDuration: 3 MonthsPay Rate: $58-$58 per hourOverview: TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is an American multinational information technology services and consulting company and...

  • Personalization Orchestration Lead

    1 month ago

    Charlotte, North Carolina, United States Truist Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

  • GCP Platform Engineer

    5 days ago

    Charlotte, United States Diamondpick Full time

    Job Title: GCP Platform EngineerLocation: Charlotte, NC (Day 1 Onsite)Need 9+ Years of Experience and a Passport Number is Mandatory for H1B & H4 EADJob Description:What are the top 3 skills required for this role?1. Google Cloud Platform (GCP)2. Infrastructure as Code (IaC)/ Terraform3. CI/CD, DevOps concepts, and Site Reliability Engineer (SRE)...

  • GCP Platform Engineer

    5 days ago

    Charlotte, United States Diamondpick Full time

    Job Title: GCP Platform EngineerLocation: Charlotte, NC (Day 1 Onsite)Need 9+ Years of Experience and a Passport Number is Mandatory for H1B & H4 EADJob Description:What are the top 3 skills required for this role?1. Google Cloud Platform (GCP)2. Infrastructure as Code (IaC)/ Terraform3. CI/CD, DevOps concepts, and Site Reliability Engineer (SRE)...

  • Authenticated Marketing Orchestration Lead

    1 month ago

    Charlotte, North Carolina, United States Truist Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

  • Authenticated Marketing Orchestration Lead

    4 weeks ago

    Charlotte, United States Mediabistro Full time

    The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need...

  • GCP Platform Engineer

    7 days ago

    Charlotte, United States Cloudious LLC Full time

    Job DescriptionJob DescriptionJob Type: ContractRate: $80 per hrWhat are the top 3 skills required for this role?Google Cloud Platform (GCP)Infrastructure as Code (IaC)/ TerraformCI/CD, DevOps concepts and Site Reliability Engineer (SRE) principlesJob Description/ ResponsibilitiesLead complex technology Cloud initiatives, including those that are...

  • GCP Platform Engineer

    3 hours ago

    Charlotte, United States mavinsys Full time

    Hello We are from Mavinsys Talent Acquisition team based on One World Trade Centre New York. We are specializing in IT services and staffing majorly in lateral hiring/contract. Below is one of our requirement to fill immediately if youre interested please share your candidature to Job Title: GCP Platform Engineer Location: Charlotte NC Duration: 3...

  • AI-ML Platform Tech Lead

    2 months ago

    Charlotte, United States E-Solutions Full time

    Role : AI-ML Platform Tech LeadLocation : Charlotte NC (Day 1 Onsite)Key Responsibilities:Design and architect scalable AI platforms to develop, deploy AI solutions leveraging ML techniques and Deep Learning Techniques.Drive Joint Architecture Design to collaborating with business stakeholders, data scientists, engineering teams, product, and other key...

  • AI-ML Platform Tech Lead

    2 months ago

    Charlotte, United States E-Solutions Full time

    Role : AI-ML Platform Tech LeadLocation : Charlotte NC (Day 1 Onsite)Key Responsibilities:Design and architect scalable AI platforms to develop, deploy AI solutions leveraging ML techniques and Deep Learning Techniques.Drive Joint Architecture Design to collaborating with business stakeholders, data scientists, engineering teams, product, and other key...

  • Lead Architect for AI-ML Platforms

    2 weeks ago

    Charlotte, North Carolina, United States Vlink Full time

    Position: Lead Architect for AI-ML Platforms Location: Charlotte, NC (Onsite from Day 1) Employment Type: Contract Number of Openings: 1About VLink: Established in 2006 and based in Connecticut, VLink has rapidly become a leader in digital technology services and consulting. Our innovative team is dedicated to addressing the most intricate business and IT...

Platform Program Manager, Orchestration

3 months ago

Charlotte, United States Brightspeed Full time
Job DescriptionJob DescriptionCompany Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web  

Job Description

Brightspeed has an exciting opportunity for a Platform Program Manager – Orchestration to join our rapidly growing team We are building the first cloud-enabled telecommunication that provides a simple and seamless customer experience. 

As the Platform Program Manager – Orchestration, you will be critical to help us innovate the functional platform capabilities of our Network Architecture, Order Fulfillment, Dispatch, Service Delivery, Service Assurance & Field Operations clients in the Mass Markets (MM) and Enterprise & Wholesale (E&W) domains. You will work closely with IT and Business Operations Leads to ensure alignment of short and long-term goals for a unified platform experience. The principal purpose of this role is to provide seamless platform integration by driving automation and process efficiency for all underlying technology and operational processes for the customer life cycle including: network architecture, network operations, sales, field technicians, dispatch, and technical support agents. In this position, you will report to the Sr. Manager Product & Platform Innovation – Governance. 

As the Platform Program Manager, Orchestration, your duties and responsibilities include: 

  • Develop a scalable and robust cross-domain E2E transformation workflow management process including design, implementation, execution, monitoring and quality assurance for Mass Markets (MM), Enterprise & Wholesale (E&W) 
  • Responsible for aligning cross-functional teams to implement transformational initiatives, ensuring seamless integration and minimal disruption to daily operations 
  • Primary point of contact for stakeholders, subject matter experts, and business partners for assigned product and platform programs  
  • Drive long-term modernization and technical advancement planning for product & platform innovation programs   
  • Support the Product & Platform Innovation team by managing assigned targeted efforts to completion  
  • Responsible for identification and delivery of product and business requirements to IT including 
  • Describing the need of the business / customer or the characteristics of the proposed system from the viewpoint of the product or platform’s end user 
  • Requirements are written in a manner that IT can action 
  • Product and business requirement hand-off to IT according to program timeline 
  • Aligns product and platform end users to define Acceptance Criteria based off the product and business requirements including, minimal viable product, go / no go criteria, and contingency planning  
  • Assist in domain JIRA management including Product Owner partnership, user story oversight and management, PI planning prioritization and completion tracking    
  • Collaborate with JIRA administrators and developers to implement customizations and integrations as needed  
  • Engage with business stakeholders to understand their requirements and translate them into JIRA configurations  
  • Facilitate communication and collaboration among program teams using JIRA dashboards, boards and reports  
  • Conduct regular meetings and status updates to keep stakeholders informed of program progress and risks  
  • Support comprehensive business readiness testing spanning from Buy Flow to Billing, documenting daily outcomes including pass, fail, exceptions, defect handling, and retesting ensuring a seamless flow in both User Acceptance Testing (UAT) and production environments, meeting program deadlines  
  • Chair or Co-Chair the daily business readiness testing sessions, facilitating active participation from all essential stakeholders and subject matter experts (SMEs)  
  • Define and effectively communicate any significant risks and dependencies to the leadership team, ensuring clarity and transparency  
  • Support application BVT and ORT release scheduling and system integration  
  • Collaborate with business leads and program managers to understand reporting requirements and KPIs  
  • Ensure compliance with organizational standards, policies and procedures in JIRA configurations and project management principles  
  • Demonstrated exceptional presentation, interpersonal, relationship development, analytical, problem-solving and communication skills with the ability to present at the senior most level in the business  
Qualifications

WHAT IT TAKES TO CATCH OUR EYE: 

  • Bachelor’s degree in Program Management, Business, or Software Development 
  • 5+ years of experience managing cross-functional and/or cross team projects 
  • 4+ years of strong technical experience, preferably in telecommunications or software development 
  • Experience in simplifying and reinventing processes, systems, and user experiences 
  • Experience working in Agile and/or Kanban software development environment 
  • Successful teamwork experience and demonstrated leadership abilities 
  • Strong technical experience, preferably in telecommunications or software development 
  • Strong strategic vision, and the ability to identify friction points and implement innovative solutions 
  • Strong analytical skills and ability to document processes flows and diagrams 
  • Ability to translate technical terms into plain language 
  • Excellent client-facing and internal communication skills 
  • Experience creating C Suite level presentation materials 
  • Quick learner with excellent written & verbal communication and analytical problem-solving skills 
  • Solid organizational skills with attention to detail, context switching, and ability to cope with tight deadlines 
  • JIRA Knowledge 
  • Proficient in Microsoft Office applications 
  • Proficient in program planning and life cycle development tools 

BONUS POINTS FOR: 

  • Master’s Degree and / or technical certifications in relevant field 
  • Intimate knowledge of telecommunications, fiber optics technology and/or delivering a stellar customer service experience 
  • Experience in creating and supporting digital communications 

 

#LI-SS1



Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

  • Brightspeed’s Privacy Notice for California Residents
  • Brightspeed’s Privacy Notice