Permanent Supportive Housing Program Manager

2 weeks ago

Escondido, United States Interfaith Community Services Full time $66,560 - $75,000
Job DescriptionJob DescriptionDescription:

Job Title: Program Manager – Permanent Housing

Classification: Exempt / Full-Time, Monday-Friday 8am-5pm

Reports to: Director of Housing


OVERVIEW: Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.


WHAT YOU WILL DO: This position oversees the Permanent Supportive Housing Program at Interfaith Community Services. Responsible for program implementation and compliance, staff supervision, achieving objectives and performance related outcomes and performing work required to support the mission of Interfaith Community Services.

• Supervises all program activities including outreach, enrollment, placement, training and follow-up for grants to insure that all projected goals are met for all programs

• Oversees Permanent Housing units both in-house and scattered sites, reviewing clients for eligibility, interviewing families, collecting rent, completing lease applications and lease-up’s, and build relationships with Property Managers.

• Continuously monitors and evaluates the efficiency and effectiveness of service delivery methods; assesses and monitors staff workloads, and identifies opportunities for improvement

• Provides leadership to program staff; conducts meetings and trainings to ensure program compliance and to enhance staff skills

• Establishes connections with appropriate private and public agencies, including departments within the agency to best meet the needs of the clients and the programs

• Utilizes the Coordinated Entry System

• Collects and reports program data, including but not limited to HMIS reporting and funders’ required data

• Intervenes and deescalates difficult clients or crises that require advanced clinical training

• Coordinates and provides support to interns and volunteers including clinical consultations and resource dissemination

• Attends and participates in program, agency and community meetings and trainings

• Provides direct service to clients including triage, assessment, crisis intervention and advocacy as needed

• Provides monthly/quarterly/annual reports as scheduled to the Contract Administrators, funders and the Director

• Completes monthly/quarterly/annual billing for each program and submits to the proper funder as well as Interfaith Accounting office

• Monitors all staff job performance, completes evaluations, ensures on-going staff training and development, and participates in the hiring of staff for department

• Monitors all in-house databases (Excel and Service Point) ensuring timely and correct data input

• Provides assistance to the Director and Director in grant writing and program development and special projects

• Assists with budget development and compliance, and fiscal reporting

• Remains on-call outside of normal working hours for program support

• Performs additional duties as assigned

Requirements:

EXPERIENCE / EDUCATION

• Bachelor’s Degree in Social Services or related field; or equivalent combination of education and experience required

• 1+ years of relevant work experience required

• 3+ years of experience in a supervisory role or increasing responsibility required

Bilingual (Spanish/English) preferred


EMPLOYMENT BENEFITS

  • PTO – Accrue 3 weeks in your first year
  • Paid Holidays – 13 scheduled
  • Flexible Work Schedules
  • Medical, Dental, and Vision Insurance
  • AD&D / Group Life Insurance
  • Flexible Spending Accounts – Medical and Dependent Care
  • Matched 401(k) Retirement Plan
  • Early Release Days
  • Work Anniversary Bonuses
  • Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
  • Employee Assistance Plan (EAP)
  • Home Ownership Assistance Program
  • Casual Work Environment
  • Professional Growth and Career Development Opportunities

Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.

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