Administrative Assistant

2 months ago


Henrico, United States Carter Lumber Full time
Job DescriptionJob Description

A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

  • Excellent telephone and customer service skills
  • Strong organizational and planning skills
  • Ability to multi-task; Strong time management skills
  • Strong attention to detail
  • Exceptional written and verbal communication skills
  • Knowledge of Microsoft Office including Outlook, Word, and Excel
  • Previous customer service experience
  • The ability to work onsite at our Emporia, VA location

Responsibilities:
  • Creating purchase orders in management system ensuring the proper items, quantities and costs are entered
  • Forwards orders to proper departments to ensure orders are created and filled
  • Confirms deliveries with stores
  • Ensures the paperwork process is running smoothly
  • Answers office phone calls and directs calls accordingly
  • Assists stores by providing information on products, pricing and leads times
  • Resolves delivery, quality and other issues; Forwards to the proper personnel to ensure issues are taken care of
  • Updates and assembles reports for review as requested by management
  • Performs clerical duties such as data entry, filing, copying, and faxing

Benefits Provided (full-time employees):
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Employer-matching 401(k) Plan
  • Military encouraged to apply

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