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Customer Experience Specialist

5 months ago

Blacklick, United States Mr. Rooter Plumbing of Columbus, Cleveland and Toledo Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance

Trades Holding Company is looking for a reliable and customer friendly Customer Experience Specialist
This role entails inbound and outbound customer service in the form of answering phones, calling leads, and answering customers questions via e-mail and customer chat portals.

We are a 7 day a week company, and we are open from 7am to 8:30pm daily.

Our ideal candidate would have the following qualifications/skills:
- General computer skills
- The ability to communicate effectively and clearly via phone, in person, through email, through company chat
- The ability to talk on the phone and use the computer at the same time.
- Open availability/flexible schedule

We offer full two weeks paid training, full benefits including 401K upon hiring, paid time off, and a friendly welcoming atmosphere, endless opportunities for growth within the company, plus much more

Same day interviews possible APPLY NOW

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.