Customer Experience Specialist

7 months ago


Blacklick, United States Mr. Rooter Corporation Full time
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance


Trades Holding Company is looking for a reliable and customer friendly Customer Experience Specialist
This role entails inbound and outbound customer service in the form of answering phones, calling leads, and answering customers questions via e-mail and customer chat portals.

We are a 7 day a week company, and we are open from 7am to 8:30pm daily.

Our ideal candidate would have the following qualifications/skills:
- General computer skills
- The ability to communicate effectively and clearly via phone, in person, through email, through company chat
- The ability to talk on the phone and use the computer at the same time.
- Open availability/flexible schedule

We offer full two weeks paid training, full benefits including 401K upon hiring, paid time off, and a friendly welcoming atmosphere, endless opportunities for growth within the company, plus much more

Same day interviews possible APPLY NOW

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

Compensation: $18.00 - $24.00 per hour

Plumbing isn't just about leaks, pipes, and gaskets. It's about people. Not just the people we help by providing quality plumbing services, but also the professionals doing those services themselves. Mr. Rooter Plumbing franchisees will treat you with the same respect and integrity that they treat their own friends and family, because at the end of the day, you can't serve customers well without a happy, motivated, and committed team. Creating a culture with an exemplary work ethic is just as important as plumbing, and it's part of everything Mr. Rooter Plumbing does.

*All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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