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Event Administrator/Office Assistant Tacoma Dome
4 months ago
Shift: (Flexible Schedule) Monday- Sunday any shift
Pay: $24 -$25.03
As Event Administrator, your primary responsibilities will include reconciliation and reporting of revenue at event site. Additionally, you will contribute to operational efficiency by preparing shift reports, sorting tickets, and managing shift bank deposits. The hours will be based on the event times. Must be available to work days/night, weekends and late hours. As this is not a full-time position, we have combined it with working at our office when there are no events scheduled.
As an office administrator, you will play a vital role in ensuring a seamless and positive experience for customers purchasing parking at our facilities. Your commitment to exceptional service will guide your actions as you address customer concerns and respond to their parking needs. Responding to phone calls and emails will be part of your daily tasks.
Key Responsibilities
- Reconcile tickets and collect parking fees (cash, POS and validations) documents passes created in logbook (visitor passes, validations, and event tickets)
- Prepare shift reports and ticket sorting.
- Prepare shift bank deposit.
- Identify and report parking equipment deficiencies and safety concerns to direct supervisor.
- Other duties assigned.
- Responsible for maintaining and operating equipment belonging to REEF or the Property manager during their shift.
- Responsible for the reconciliation of cash and front-line revenues
- Control all lot revenues and record keeping as it relates to work performed.
- Interacts face to face with our customers.
- Must ensure that the site at which the individual is working is kept clean, neat, and free of any obstacles in accordance with the requirements of that site.
- Control of all tools and equipment required to perform his/her duties.
- Must be organized.
- Make suggestions and recommendations relating to the way various jobs are performed.
- Consults with his/her supervisor or manager regarding items of relevance to the parking operation.
- Revenue control sheets as mandated by management or the property manager for both automated and non-automated locations must be balanced.
- Each employee is required to log all the issues/events in the logbook and bring them to the attention of his/her direct supervisor.
- In problem situations, to achieve a resolution through his dealings, with the customers and his/her supervisors or manager.
- Act as a front-line employee which is considered an extremely important function of this position.
- Responsible for prioritization of various jobs with his/her supervisors/manager
Skills, Knowledge and Expertise
- Strong command of the English language be friendly, even-tempered, cooperative, able to work independently and be able to communicate effectively.
- High School Diploma or GED required.
- Basic Technical Education
- Customer Service Experience preferred but not required.
- Parking related experience desired but not necessary
- Intermediate Excel skills required.
- Be able to lift up to 50lbs.
Benefits (Full-Time Employee Only)
Medical
Dental
VisionLife and Disability
401K
Paid Time Off (PTO)
