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Financial Registration Coordinator

4 months ago

New Canaan, United States Silver Hill Hospital Full time
Job DescriptionJob Description

Setting the Standard for Exceptional Care

Silver Hill Hospital has been at the forefront of psychiatric and leading the way in providing the best treatment for psychiatric illnesses and addition. Our history of success is based on a carefully executed team effort, one that uses an array of powerful tools, talent, and knowledge to help people turn lives around.

Financial Registration Coordinator - Silver Hill Hospital in New Canaan, CT is seeking two positions temp-to permanent.

  • Strong knowledge and experience with all major insurance companies to verify patient’s insurance coverage.
  • Ensures all patients scheduled for admission understand financial obligations for financial clearance for admittance day of arrival.
  • Deal directly with guarantors/trustee/patient’s responsible parties to review cost, insurance coverage and payment requirements.
  • Experience with Salesforce and Eclipsys is preferred. Ensure proper noted comments are entered in both systems. Familiar with DocuSign.
  • Must have the following excellent customer service skills which include:

communication skills, problem solving for clients, cheerful outlook always, professional phone etiquette.

  • Have excellent time-management and multi-tasking skills and must complete assignment by end of shift. Fast pace high volume workflow.
  • Close out admissions charts, process payments, and run evening census report.
  • Discuss with your Supervisor and Manager of Patient Accounts the inability or

unwillingness of any patient or responsible party to meet the cost of treatment at time of admission.

  • Assist in Patient Accounts Department will be required substitutes for colleagues on vacation or during periods of illness for departmental coverage.

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This position is 36-hour rotating shifts a week. Sunday 11:am- 5:00pm.

Monday 8:00am- 6:30pm; Tuesday 8:00am-6:30pm, Wednesday 8:00am-6:30pm

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This position requires experience in mental health and medical financial billing setting.

BA/BS is preferred along with prior references at time of interview.


Silver Hill Hospital
208 Valley Road
New Canaan, CT 06840

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability, veteran status or any other characteristic protected by law.

Silver Hill Hospital has mandated the COVID-19 vaccination for all staff, contractors, consultants, students and volunteers. For more information, or accommodation questions, please reach out to the Human Resources Department.