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Beverage Service Technician

4 months ago

Harrisburg, United States Alternative HR LLC Full time
Job DescriptionJob DescriptionMask-et Services is seeking a self-reliant, detail-oriented Beverage Service Technician to join our team for the Central PA area covering the Harrisburg, Lancaster and York, PA area.

We are a small family owned and operated business that is based out of York, PA.  Our main goal is to make our customers the #1 priority.  Specializing in Espresso and Coffee brewer repair and maintenance, we aim to provide our customers with excellent personal service and timely maintenance at a reasonable cost.
Although small, we do offer benefits for full-time employees including supplemental pay, affordable medical, dental and vision insurance, accrued vacation/personal time, and 8 paid holidays along with a company supplied vehicle, tools, and shirts.  Our service technicians are responsible for driving to and from customer sites to complete various tasks such as: diagnosis, repair, and maintenance on many different beverage machines such as espresso machines, coffee brewers and grinders without on-site supervision.  Our service technicians will attend classes, on-line seminars and/or internal training workshops as needed.  If you are looking for a unique career and enjoy coffee, this may be the career for you.  

Responsibilities
  • Troubleshoot, diagnose, repair, maintain and install beverage equipment. Training provided.
  • Exhibit good communication skills and provide excellent customer service at all times.
  • Responsible for inventory of company provided parts, equipment, and vehicle.
  • Work with dispatch to ensure schedule is maintained and delays are properly communicated with customer.
  • Understand and follow company processes, procedures, and safety regulations.
  • Effective use of company provided devices for scheduling, inventory, and customer records.
  • Hours are 8:00 am to 5:00 pm, Monday through Friday with weekend, on-call rotation.  Hours can vary based on needs of business and may exceed a regular 8-hour day and/or more than 40-hour work week.
  • Always present a professional appearance.  Punctual and reliable with schedule.

Requirements
  • Strong mechanical and electrical aptitude, with at least 2-5 years of experience in this area.
  • High school diploma or equivalent required.
  • Valid driver's license and clean driving record
  • Previous experience in foodservice appliance repair, a plus but not necessary.
  • Ability to read and understand schematics and wiring diagrams.
  • Ability to operate basic hand and power tools as well as job related specialty tools.
  • Ability to communicate effectively both verbally and in writing.
  • Good computer skills (basic knowledge)
  • Liking Espresso or Coffee is helpful.

Physical Requirements
  • Ability to perform very active positions: standing, walking, bending, kneeling, stooping, and crouching. 
  • Ability to lift and/or move up to 100 pounds.
  • Ability to spend significant time traveling in a company vehicle, daily.
  • Manual dexterity required for working with tools and on computers.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as assigned by their supervisor, as needed.

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