Beverage Service Technician
4 weeks ago
We are a small family owned and operated business that is based out of York, PA. Our main goal is to make our customers the #1 priority. Specializing in Espresso and Coffee brewer repair and maintenance, we aim to provide our customers with excellent personal service and timely maintenance at a reasonable cost.
Although small, we do offer benefits for full-time employees including supplemental pay, affordable medical, dental and vision insurance, accrued vacation/personal time, and 8 paid holidays along with a company supplied vehicle, tools, and shirts. Our service technicians are responsible for driving to and from customer sites to complete various tasks such as: diagnosis, repair, and maintenance on many different beverage machines such as espresso machines, coffee brewers and grinders without on-site supervision. Our service technicians will attend classes, on-line seminars and/or internal training workshops as needed. If you are looking for a unique career and enjoy coffee, this may be the career for you.
Responsibilities
- Troubleshoot, diagnose, repair, maintain and install beverage equipment. Training provided.
- Exhibit good communication skills and provide excellent customer service at all times.
- Responsible for inventory of company provided parts, equipment, and vehicle.
- Work with dispatch to ensure schedule is maintained and delays are properly communicated with customer.
- Understand and follow company processes, procedures, and safety regulations.
- Effective use of company provided devices for scheduling, inventory, and customer records.
- Hours are 8:00 am to 5:00 pm, Monday through Friday with weekend, on-call rotation. Hours can vary based on needs of business and may exceed a regular 8-hour day and/or more than 40-hour work week.
- Always present a professional appearance. Punctual and reliable with schedule.
Requirements
- Strong mechanical and electrical aptitude, with at least 2-5 years of experience in this area.
- High school diploma or equivalent required.
- Valid driver's license and clean driving record
- Previous experience in foodservice appliance repair, a plus but not necessary.
- Ability to read and understand schematics and wiring diagrams.
- Ability to operate basic hand and power tools as well as job related specialty tools.
- Ability to communicate effectively both verbally and in writing.
- Good computer skills (basic knowledge)
- Liking Espresso or Coffee is helpful.
Physical Requirements
- Ability to perform very active positions: standing, walking, bending, kneeling, stooping, and crouching.
- Ability to lift and/or move up to 100 pounds.
- Ability to spend significant time traveling in a company vehicle, daily.
- Manual dexterity required for working with tools and on computers.
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