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People Operations Specialist

3 months ago

Palo Alto, United States Jerry Full time
Job DescriptionJob Description

*** This is a contractor role that has the opportunity to convert to a full-time position after 90 days.

You could work anywhere. Why us?

  • Join a pre-IPO startup with capital, traction and runway ($240M funded | 40X revenue growth in 4 years | $2T market size)

  • Work closely with brilliant leaders and team mates who have scaled companies like Nvidia, Better, Nerdwallet, Wayfair, Sofi, etc.

  • Disrupt a massive market and take us to a $5B business in the next few years

  • Be immersed in a talent-dense environment and greatly accelerate your career growth

About the opportunity:

We are looking for a strategic People Operations Specialist to join our dynamic team and enhance our HR processes. Reporting directly to the VP of People Operations, you will support day-to-day operations, including new employee onboarding, HR administration, and compliance, fostering healthy workplace practices throughout every department. You have a deep understanding of the employee lifecycle to provide the ultimate white glove service to our employees who are our internal customers and increase their satisfaction. You will operate with a high degree of integrity and transparency to ensure Jerry’s People operations are reliable and seamless. If you are seeking a high impact role in a rapidly growing company in a $2T industry, drop your resume today

Jerry is building the first AllCar™ super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

How you will make an impact:

  • Provide an immersive onboarding experience for new hires to highlight how their role has real impact on the business and the business of our customers

  • Support the development and implementation of employee engagement initiatives, such as surveys, team-building activities, and recognition programs. Help gather feedback from employees and contribute to creating an inclusive work environment

  • Maintain accurate employee records, assist with benefits administration, and ensure HR data is up-to-date in HRIS systems. Help with the preparation of HR documents, including offer letters, contracts, and onboarding materials

  • Serve as a first point of contact for employee inquiries and provide basic guidance on HR policies and procedures. Support the HR team in addressing employee concerns and resolving issues

Preferred experience:

  • Bachelor’s degree in HR, business administration, or a related field

  • 2-4 years of non-internship HR experience OR Master’s Degree in HR, IO psychology, or a related field

  • Strong understanding of HR best practices and legal requirements

Who you are:

  • Has exceptional verbal and written communication and interpersonal skills

  • Passionate about creating a positive employee experience

  • Can multitask and prioritize easily without compromising attention to detail

  • Applies solid judgment and ensures integrity, compliance, and confidentiality while handling highly sensitive information

Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@getjerry.com

About Jerry:

Jerry is America’s first and only AllCar™ app. We are redefining and radically improving how people manage owning a car, one of their most expensive and time-consuming assets. 

Backed by artificial intelligence and machine learning, Jerry simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry does it all.

We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 6 million customers — and we’re just getting started. 

Jerry was founded in 2017 by serial entrepreneurs and has raised more than $242 million in financing.

Join our team and work with passionate, curious and egoless people who love solving real-world problems. Help us build a revolutionary product that’s disrupting a massive market.