SAP Integration Analyst
2 weeks ago
Position Summary
Instant Pot Brands is the global organization behind the well-known Instant Pot multi-cookers, air fryers, and other popular kitchen products and accessories. We have recently kicked off a project to implement the latest SAP S/4HANA software to operate the business in a private cloud-based environment as part of the SAP RISE program.
This role will work with other internal analysts, subject matter experts (SMEs) and external consultants to implement SAP following standard SAP best practices. We will be pursuing a fit-to-standard strategy to eliminate customization to match SAP’s clean core methodology. This will be a fast-moving project to provide a straightforward implementation for our future growth and success.
Primary Responsibilities
- Work with implementation partner and internal team to design and build out our SAP S/4HANA integrations
- Ownership of various integrations with large and small retail customers, vendors and third-party logistics (3PL) providers
- Development and modification of interfaces to meet evolving requirements and new needs
- Work with internal teams and external partners to work through requirements to support integration needs
- Consult with IT personnel as necessary to diagnose and resolve system or networking issues
- Interact with our SAP AMS team for assistance with incident resolution as required
- Attention to detail and following a consistent approach to problem-solving
- Maintain system documentation when changes are made
- Follow industry standard change processes complete with testing and validation
Qualifications
- Degree in Computer Science, Engineering, Business, or comparable work experience
- SAP training and certifications are a plus
- Strong knowledge of SAP S/4HANA
- Expert knowledge of Electronic Data Interchange (EDI) with customer and 3PL transactions
- Experience using EDI data integration providers such as IBM Sterling, TrueCommerce, Cleo, etc.
- Awareness of API interface design best practices
- At least 5 years of experience supporting EDI transactions with customers
- Experience working with third party logistics (3PL) providers and associated EDI interfaces
- Excellent communication skills
- Strong organizational and team collaboration skills
- Ability to answer questions in a clear and concise manner both verbally and in writing to various technical levels
- Excellent listening skills and always seek first to understand the customer’s concerns and needs
- Effective time management skills
- Strong logical and analytical thinker
- Attention to detail
- Ability to occasionally work evenings and weekends as needed for training and support of various shifts and global offices
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