B2B Operations Associate

4 months ago

Adairsville, United States DHD Consulting Full time
Job DescriptionJob DescriptionB2B Operations Associate / Specialist (English / Korean Bilingual)
Description
  
Position Summary: Analyzing customer’s forecasts. Maintaining accurate inventory level by placing order on time. Shipping materials according to the customer’s request.
 
Role Description:  Provide a service to US & Mexico automotive customers by communicating closely with customers and SCM / HQ in Korea in order to supply materials on time.
 
Essential Duties & Responsibilities:
  • Daily operation of checking order status, communicating across departments (HQ Korea, Sales team, production team, & technical team) to fulfill customer’s requests and provide solutions.
  • Maintain up-to-date forecast from customers, analyze the forecast, and place order to the production team in weekly bases.
  • Work closely with PC&L (Production Control & Logistics) to update status of shipment , advise production & shipping schedule to the customer.
  • Work closely with freight forwarder in order to review US Customs compliance and track the shipment for on time delivery to the customers
  • Process import / export document and arrange appropriate transport mode based on strict deadlines
  • Update customer’s portal of packaging data, NAFTA (Certificate of Origin), etc. If customer requires
  • Obtain documents related with sales orders and proof of delivery and send invoices to customers
  • Monitor inbound & outbound schedule at the warehouse
  • Conduct warehouse inventory audits and maintain inventory accuracy
  • Handle bill document for customs clearance.
  • Maintain accurate records of sales history.
  • Report weekly sales recap to the management to reach the sales goal.
  • Month-end closing procedures (Warehouse/Freight/Samples/Customs Related Invoices)
  • Proceed customers’ claim invoices through the SAP based on QA Team’s decision
  • Maintain the price chart up-to-date (Applying LTA on time as contracted)
  • Other duties as assigned.

Requirements
  
Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:
 
Education and Work Experience:
  • Bachelor degree preferred
  • Business operation, and/or logistics experience preferred. 
  • 0~8 years of work experience
 
Knowledge and Skills:
  • Excellent verbal and written communication skills
  • Computer literate (Word, Excel PowerPoint, Outlook) as well as familiarity with SAP 
  • Bilingual (English & Korean) 
  • Team works, good attitude, energetic
  • Problem solving skills
  • Organized, detail oriented, and ability to multi-task
 
Physical Demands:
  • Position requires sitting at a desk working on a computer for at least 2/3 of time.
  • Position requires minimal lifting up to 20 lbs.
  • Position requires regular and reliable attendance.
  • Position requires travel up to 10% of time.
Benefits: ​​401K, 401k Matching, Health Insurance, Dental/Vision, Wellness Program, Vacation/Holiday/Personal Day, Incentive Program

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