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B2B Operations Specialist

2 months ago

Adairsville, Georgia, United States DHD Consulting Full time
Job Summary

We are seeking a highly skilled B2B Operations Specialist to join our team at DHD Consulting. As a key member of our operations team, you will be responsible for analyzing customer forecasts, maintaining accurate inventory levels, and shipping materials according to customer requests.

Key Responsibilities
  • Forecast Analysis: Analyze customer forecasts to ensure accurate inventory levels and timely shipments.
  • Inventory Management: Maintain up-to-date inventory levels and place orders with production teams as needed.
  • Supply Chain Coordination: Work closely with PC&L teams to update shipment status, advise production and shipping schedules, and review US Customs compliance.
  • Document Processing: Process import/export documents, arrange transportation, and update customer portals with packaging data and NAFTA certificates.
  • Customer Communication: Communicate with customers to resolve issues, provide solutions, and ensure timely delivery.
  • Reporting and Analysis: Prepare weekly sales recaps, maintain sales history records, and report to management to meet sales goals.
Requirements
  • Education and Experience: Bachelor's degree preferred, with 0-8 years of business operation and logistics experience.
  • Skills and Qualifications: Excellent verbal and written communication skills, computer literacy (Word, Excel, PowerPoint, Outlook), familiarity with SAP, bilingual (English and Korean), team work, problem-solving skills, organized, detail-oriented, and ability to multi-task.