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B2B Operations Associate
3 months ago
Description
Position Summary: Analyzing customer's forecasts. Maintaining accurate inventory level by placing order on time. Shipping materials according to the customer's request.
Role Description: Provide a service to US & Mexico automotive customers by communicating closely with customers and SCM / HQ in Korea in order to supply materials on time.
Essential Duties & Responsibilities:
- Daily operation of checking order status, communicating across departments (HQ Korea, Sales team, production team, & technical team) to fulfill customer's requests and provide solutions.
- Maintain up-to-date forecast from customers, analyze the forecast, and place order to the production team in weekly bases.
- Work closely with PC&L (Production Control & Logistics) to update status of shipment , advise production & shipping schedule to the customer.
- Work closely with freight forwarder in order to review US Customs compliance and track the shipment for on time delivery to the customers
- Process import / export document and arrange appropriate transport mode based on strict deadlines
- Update customer's portal of packaging data, NAFTA (Certificate of Origin), etc. If customer requires
- Obtain documents related with sales orders and proof of delivery and send invoices to customers
- Monitor inbound & outbound schedule at the warehouse
- Conduct warehouse inventory audits and maintain inventory accuracy
- Handle bill document for customs clearance.
- Maintain accurate records of sales history.
- Report weekly sales recap to the management to reach the sales goal.
- Month-end closing procedures (Warehouse/Freight/Samples/Customs Related Invoices)
- Proceed customers' claim invoices through the SAP based on QA Team's decision
- Maintain the price chart up-to-date (Applying LTA on time as contracted)
- Other duties as assigned.
Requirements
Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:
Education and Work Experience:
- Bachelor degree preferred
- Business operation, and/or logistics experience preferred.
- 0~8 years of work experience
Knowledge and Skills:
- Excellent verbal and written communication skills
- Computer literate (Word, Excel PowerPoint, Outlook) as well as familiarity with SAP
- Bilingual (English & Korean)
- Team works, good attitude, energetic
- Problem solving skills
- Organized, detail oriented, and ability to multi-task
Physical Demands:
- Position requires sitting at a desk working on a computer for at least 2/3 of time.
- Position requires minimal lifting up to 20 lbs.
- Position requires regular and reliable attendance.
- Position requires travel up to 10% of time.