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Health Insurance Navigator I

3 months ago

Nashville, United States Family and Children's Service Full time
Job DescriptionJob Description

Position title: Health Insurance Navigator I (Positions in West Tn, Middle Tn, and Cookeville)

The Health Insurance Navigator I will execute outreach and education campaigns, conduct eligibility screenings, provide facilitated enrollment services, and execute hand-offs between relevant entities. The Health Insurance Navigator I must be available to work a flexible schedule which may occasionally include weekends and/or evenings. Travel is required. The schedule is hybrid.

There are 5 Health Insurance Navigator I positions available:

  • 2 positions available in Memphis, TN area, 1 position is requiring the candidate to be fluent in English and Spanish.
  • 2 positions available in Nashville, TN area, 1 position is requiring the candidate to be fluent in English and Spanish.
  • 1 Position available in Cookeville, TN.


Duties and Responsibilities

  • Complete Federal Navigator training course and pass Navigator certification exam to become an Affordable Care Act Certified Navigator. Comply with all continuing education and recertification requirements.
  • Conduct marketing and outreach within local communities about health insurance options.
  • Work independently, traveling throughout designated service area and providing services in various locations as needed.
  • Provide assistance and input, creating various materials for the Navigator Program.
  • Assess, identify, and evaluate the needs of consumers who call or attend events to determine eligibility. Assist those who are eligible, refer others as appropriate.
  • Determine if clients are potentially eligible for TennCare, CoverKids or Marketplace plans and assist clients in applying for such programs as appropriate.
  • Identify and refer clients not eligible for health insurance to the FCS Health Assist program, or those with Medicare to SHIP.
  • Provide follow-up as needed to successfully complete the enrollment process for TennCare, CoverKids and Marketplace plans.
  • Assess callers’ needs, facilitate problem-solving with callers, and make accurate referrals to appropriate community agencies, programs and services.
  • Attend training and briefings on TennCare, CoverKids and Marketplace coverage; and fulfill annual continuing education requirements for state renewal each year.
  • Maintain documentation of clients in a clear, precise, and timely manner.
  • Reach out to those in the Community for outreach efforts, project marketing and special presentations as needed.
  • Regular attendance during office hours and reliable transportation required.
  • Responsible for all other duties as assigned.

Requirements:

This position requires a bachelor’s degree in social services or a health care field from an accredited college or university

EOE M/F/D/V