Technical Specialist 3- physical security system- Lenel

2 months ago


Peachtree Corners, United States Andre Global Full time
Job DescriptionJob DescriptionPosition Summary:

  • Manage physical security system support to meet service level agreements
  • Analyze physical security system performance and recommend improvements
  • Resolve complex system issues for physical security systems and networks
  • Provide Tier 3 support to the system administration team
  • Programming and integrating an entire system at the global level
  • Using advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating systems
  • Communicate with customers, manufacturers, vendors and system administrators
  • Train system users and other system support personnel
  • Analyze and modify preventive maintenance checklists for system changes
  • Troubleshoot system performance issues and implement corrective actions
  • Perform preventive maintenance actions including system back-ups, error log reviews, database size and integrity checks
  • Organize and prepare detailed documentation of system performance, including service request records and analysis
  • Perform desktop hardware and operating system set-up, imaging software loading, and antivirus updates
  • Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems
  • Perform and manage PITCO's.
  • Perform final programming of systems
  • Provide on site system support post deployment
  • Read and interpret engineering drawings
  • Understand SOP and SOW documentation
  • Ensure test lab equipment is maintained
  • Assisting with annual performance evaluations
  • Ensure availability of remote Pitco and remote access
  • Interface with engineering team to ensure design efficiency
  • Interface with internal and external customers
  • Provide advanced level database support
  • Conduct research and development of entire systems and analyze all interoperability and constructability scenarios
  • Delegating tasks and providing support to level I and II Electronics Technical Specialists
  • Using 60% or 90% designs to develop and build out PITCO
  • Read blue prints, schematics and statements of work (SOW).
  • Ensuring PITCO build outs adhere to statements of work (SOW).
  • Coordinate with field personnel and/or engineering team to discuss any potential installation issues
  • Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site
  • Document support calls in the internal support systems (IMMS); ensuring all tickets are addressed and closed.
  • Conduct research and development on new system manufacturers (i.e. access control, intrusion detection and closed circuit television systems).
  • Perform all duties with minimal direct supervision

Candidate/Position Requirements:

  • Requires ten (10) to twelve (12) years of experience with installation, troubleshooting and/or testing of electronic security systems with a high school diploma or GED
  • Requires substantial travel to project sites as required by customer and program manager to meet project deliverable's
  • Proficient with Microsoft Project or equivalent scheduling tools
  • Milestone video expert
  • Lenel access control experience

Desired Qualifications:

  • Certification in CCure 9000 Access Control System
  • Certification in DVTel Digital Video Systems
  • Microsoft SQL Server and Microsoft Server 2008 experience
  • Dell Storage Area Networks, Brocade and Cisco network equipment
  • Symantec Netbackup software
  • Configure and manage UNIX and Windows operating systems
  • Install and load system operating software
  • CCNA, A+, Network+ Certifications


  • Peachtree Corners, United States M.C. Dean, Inc. Full time

    Position SummaryIn this role you will be responsible for installing and maintaining electronic security systems. Performing preventive maintenance requirements. Performing inspections, evaluations, and inventory.Essential responsibilities and activities include but are not limited to:Leading teams on small moderately complex installation projects.Conducting...


  • Peachtree Corners, GA, United States M.C. Dean, Inc. Full time

    Position SummaryIn this role you will be responsible for installing and maintaining electronic security systems. Performing preventive maintenance requirements. Performing inspections, evaluations, and inventory.Essential responsibilities and activities include but are not limited to:Leading teams on small moderately complex installation projects.Conducting...


  • Peachtree City, Georgia, United States FlyLock Security Solutions - South Atlanta Full time

    Job OverviewBenefits:Attractive CompensationProvided ToolsUniforms SuppliedCompany Vehicle AvailablePaid Training ProgramsFlexible Work ScheduleOpportunities for Career GrowthNo After-Hours ResponsibilitiesStandard Working Hours: Monday to Friday, 8 AM to 5 PMPaid Time OffPosition Title: Commercial Security Locksmith SpecialistReports To: General Manager or...


  • Peachtree Corners, Georgia, United States Visionaire Partners Full time

    Technical Support Specialist for Accounting SoftwareAn exciting opportunity has arisen to become a part of a dynamic software organization as a Technical Support Specialist focused on accounting solutions. KEY RESPONSIBILITIES:Deliver support for accounting software via phone and email communication.Manage a high volume of support inquiries during peak...


  • Peachtree Corners, United States Certified Technical Experts Incorporated Full time

    Job Title: Government Business Development Specialist Company: Certified Technical Experts, Inc. Location: Norcross, GA - Hybrid Job Type: Full Time About Us: Certified Technical Experts, Inc. is a dynamic organization dedicated to providing technical expertise and innovative solutions. We are currently seeking an experienced Business Development Manager...


  • Peachtree Corners, United States Applied Technical Services (Georgia) Full time

    Technical Solutions Consultant - Sales Engineering Consulting & Design Job Details Job Location ATS NORCROSS - NORCROSS, GA Position Type Full Time Description Technical Solutions Consultant - Engineering Consulting & Design Applied Technical Services, LLC (ATS or the Company) is a leading provider of critical testing, inspection, certification, and...


  • Peachtree City, Georgia, United States FlyLock Security Solutions - South Atlanta Full time

    Job SummaryFlyLock Security Solutions - South Atlanta is seeking a highly skilled Access Control Specialist to join our team. As a key member of our technical staff, you will be responsible for installing, maintaining, and repairing access control systems for our commercial clients.Key ResponsibilitiesInstall, configure, and troubleshoot access control...


  • Peachtree Corners, United States Leidos Full time

    Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the...


  • Peachtree Corners, United States Certified Technical Experts Incorporated Full time

    Job Title: Government Business Development SpecialistCompany: Certified Technical Experts, Inc. Location: Norcross, GA - HybridJob Type: Full TimeAbout Us: Certified Technical Experts, Inc. is a dynamic organization dedicated to providing technical expertise and innovative solutions. We are currently seeking an experienced Business Development Manager to...


  • Peachtree Corners, United States Leidos Full time

    Description Looking for an opportunity to make an impact? Unleash your potential at Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the...

  • Lead Systems Engineer

    2 weeks ago


    Peachtree Corners, Georgia, United States Diversified Full time

    Position Overview:The Design Engineer plays a pivotal role within project teams, providing essential technical guidance throughout the project lifecycle. This includes phases from initial sales concepts to design development, construction documentation, and implementation support.Key Responsibilities:1. Lead intricate projects and collaborate directly with...


  • Peachtree Corners, United States Apothym Technologies Group, LLC Full time

    Job DescriptionJob DescriptionJob Title: Enterprise Security Engineer Job Location: Frederick, MD and Norcross, GAJob Description:The ESE will be responsible for administering and maintaining the operational security posture for information systems and researching methods to protect our corporate and customer data from cyber threat actors. The ESE shall have...


  • Peachtree Corners, United States Apothym Technologies Group, LLC Full time

    Job DescriptionJob DescriptionJob Title: Enterprise Security Engineer Job Location: Frederick, MD and Norcross, GAJob Description:The ESE will be responsible for administering and maintaining the operational security posture for information systems and researching methods to protect our corporate and customer data from cyber threat actors. The ESE shall have...


  • Peachtree Corners, Georgia, United States Alogent Full time

    Alogent stands at the forefront of delivering innovative item processing, document management, and digital banking solutions tailored for credit unions and banks. With over 25 years of expertise, we provide the technology, support, and knowledge necessary to navigate the complexities of financial institutions. Our collaborative approach has fostered enduring...


  • Peachtree Corners, Georgia, United States Siemens Industry, Inc. Full time

    Position Overview:We are seeking dedicated electrical engineers to become part of our innovative team at Siemens Industry, Inc.At Siemens, we are committed to advancing sustainable development through cutting-edge technology, integrating the physical and digital realms to improve our everyday lives and future prospects. From the outset, you will have the...


  • Peachtree Corners, Georgia, United States Siemens Industry, Inc. Full time

    We are seeking dedicated electrical engineers to become part of our innovative team at Siemens Industry, Inc.At Siemens, we are committed to fostering sustainable advancements through technology, integrating the physical and digital realms to improve our everyday lives and future prospects. From your first day, you will have the chance to explore your full...


  • Peachtree Corners, Georgia, United States Siemens Industry, Inc. Full time

    We are seeking dedicated electrical engineers to become part of our innovative team at Siemens Industry, Inc.At Siemens, we are committed to fostering sustainable advancements through cutting-edge technology, integrating the physical and digital realms to improve everyday life and future possibilities. From your first day, you will have the chance to fully...


  • Peachtree Corners, United States Alogent Full time

    Job DescriptionJob DescriptionSalary: Alogent is the market leader in providing item processing, document management and digital banking solutions to credit unions and banks with over 25 years’ experience in providing the technology, support, and expertise to overcome business challenges in financial institutions. Our partnership-based approach to working...


  • Peachtree Corners, United States Mingledorff's Inc Full time

    Job DescriptionJob DescriptionHolden and Associates, a subsidiary of Mingledorff’s, Inc., is a leading HVAC manufacturer’s representative representing the top names in the air distribution and movement industry. Committed to delivering systems and services aligned with consulting engineers’ designs, we seek skilled professionals to join our team of...


  • Peachtree Corners, United States TEKsystems Careers Full time

    *Description:* • Work closely with Law Enforcement customers to ensure a stellar experience with products & services. • Become an expert on the solution, available apps, APIs, and roadmap • Join Forces with teams to triage and prioritize agency change and feature requests • Lead consultative Solution Audits for prospects, including detailed network...